Care Accounts Clinical Consult

5 hours ago


Kuala Lumpur, Malaysia Intellect Full time

As the Care Account Clinical Consult, you will work closely with the Care Account Team to drive and support Intellect’s Clinical Operations & Quality tailored for our enterprise clients across the APAC region.

Your role will be pivotal in ensuring the quality of our clinical care and delivery to enterprise clients, and ensuring adherence to our clinical governance. You will work closely with internal stakeholders across Clinical, Operations and directly with the enterprise client.
- Ensuring clinicians are hired, onboarded and prepared for clinical services, to ensure hospital grade delivery.
- Ensure quality of clinicians delivery adheres to clinical standards.
- Implement and refine operational processes to meet client’s demands for an effective clinical care solution, including crisis helpline and roster management for onsite/virtual care; continuously refine them to improve efficiency and quality of care.
- Take the lead in setting up, reviewing, and refining clinical Service Level Agreements (SLAs) and SOPs. This includes regular analysis of gaps and solutioning for them.
- Work with internal commercial, clinical, and strategy teams for alignment with commercial demand, internal policies, and processes.
- Lead clinical insights and recommendations for reporting.
- Conduct talks and workshops at the client’s site (on an as-needed basis).

**Requirements**:

- Minimum Masters Degree/ Postgraduate qualifications in Counselling/ Psychology/ other mental health-related degrees,Experience in managing remote teams across multiple locations, preferably within the clinical/healthcare sector.
- Relevant experience in implementing operational processes, including crisis helpline and roster management for onsite/virtual care.
- Minimum 3 years of post-graduate working experience.
- Strong client engagement skills, with an ability to build connections effortlessly.
- A growth mindset towards learning, constantly unlearning, relearning, and reintegrating new skills.
- Must be willing to travel on an as-needed basis to the clients’ sites in Kuala Lumpur (mainly in Kuala Lumpur Sentral).

**Benefits**
- Work in a diverse environment with people from over 10 countries
- A generous leave policy
- Work flexibility
- Medical coverage
- Annual Wage Supplement (Bonus)
- Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
- Birthday Leave (1 day)
- Holidays off
- Quarterly mental health day off
- Mental health benefits (Premium access to our app)
- Work-life balance and employee wellness
- Regular social events where we have non work-related fun



  • Kuala Lumpur, Malaysia Asia Medsource Group Sdn Bhd Full time

    **JOB TITLE**:Clinical Sales Specialist - Wound Care and Medical products **MAIN JOB DUTIES/RESPONSIBILITIES**: The Clinical Sales Specialist provides clinical and sales support through education of current and potential customers, and procedure coverage with a defined region. The role is responsible for communicating product, clinical and market data to...


  • Kuala Lumpur, Malaysia Columbia Asia Hospital - Petaling Jaya Full time

    1. Undertake nursing duties including day care and outpatient clinic. 2. Monitor and restock consumable items in each consultation room. 3. Carry out telephone and general reception duties as required. 4. Patient registration, medicine dispensary, payment, appointments & follow up 5. Assist doctor in procedures 6. Clinic administrative work 7. Attend...


  • Kuala Lumpur, Malaysia Intellect Full time

    We are looking for a senior clinical or counselling psychologist with managerial and clinical supervision experiences. In this role, you will be setting up and managing Intellect’s clinical operations across our APAC markets that are customised for enterprise clients. This involves hiring and supervising clinical and counselling psychologists who can...

  • Clinic Assistant

    5 hours ago


    Kuala Lumpur, Malaysia SRIM Global Consult Sdn. Bhd. Full time

    **JOB REQUIREMENT** - Minimum educational requirement : SPM leavers - Strong interpersonal and communication skills. - Caring, honest and responsible worker. - Willingness to work on scheduled hours or shifts - Microsoft Office literacy **JOB DESCRIPTION** - Responsible for registration and the processing of patient entry. - Assisting the Doctor with daily...


  • Kuala Lumpur, Malaysia Intellect Full time

    **The Role**: As the Care Account Operations Specialist, you will work closely with the Care Account Manager to drive and support Intellect’s clinical operations tailored for our enterprise clients across the APAC region. Your role will be pivotal in transforming and optimising our clinical operational processes, drawing from best practices in electronic...


  • Kuala Lumpur, Malaysia ExaLumen Technologies Sdn Bhd Full time

    **Job Title: Patient Care Consultant cum Social Media Marketer** **Salary: RM3500-4000 + Sales Commission**+ Quarterly group incentive + Annual bonus **About the Role**:We are seeking an enthusiastic, sales-driven, and people-oriented individual to be the face of our client clinic. This hybrid role combines front desk management, patient engagement, sales...


  • Kuala Lumpur, Malaysia MALAYSIAN UREGNT CARE CLINIC SDN BHD Full time

    Looking for a person who - have a diploma or degree in related field - previous experience as clinic assistant is an additional advantage - able to travel *able to work in shifts and flexible working hours - friendly, motivated to learn, hardworking personality - able to work in team and individually Essential duties: - Registration of patients to system -...

  • Clinical Consultant

    1 week ago


    Kuala Lumpur, Malaysia Geomatika University College Full time

    In University of Geomatika Malaysia, we focus our hiring towards talents that uphold the same values as we do. We want someone that can bring new innovation and joy in learning and who are passionate, dedicated, committed and proactively develop our future graduates. As University of Geomatika Malaysia is focused in expanding towards full fledge university,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Zen Clinic Sdn Bhd Full time 42,000 per year

    Job Description:We're looking for a friendly and organized Front Desk / Customer Service Consultant to join our aesthetic clinic team You'll be the first point of contact for our patients, ensuring they feel welcomed and well taken care of from the moment they arrive.Key Responsibilities:-> Greet and assist patients at the front desk, and notify staff upon...

  • Staff Nurse

    7 days ago


    Kuala Lumpur, Malaysia SRIM Global Consult Sdn. Bhd. Full time

    **JOB REQUIREMENT** - Possess Diploma in Nursing from recognized institution. - Registered with Nursing Board of Malaysia with a valid license to practice as a Registered Nurse. - At least 1 year experience or fresh graduates are encouraged to apply. - Strong interpersonal and communication skills. - Caring, honest and responsible worker. - Willingness to...