Mandarin Quality Analyst

* Role: Quality Analyst - Mandarin Speaker - Location: Penang - Salary: RM 5,500 - RM 6000 - Joining Date: Immediate Joiner - Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) - Participates in calibration sessions/call listening sessions with Quality...

Hello Greetings from Softenger Sdn Bhd. we are looking for"Quality Analyst" JOB TITLE:Position : Quality Analyst WORK LOCATION: Penang **Job Type**: Permanent **Responsibilities**: - Design effective training programs. - Prepare training materials. - Conduct training and refreshers. - Support and mentor new employees. - Conduct evaluations to identify areas...

Responsibilities **Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact center environment. ** Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations. **Own on-time, accurate, quality...

**Role**:Quality Manager **Timings**:Flexible (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Quality assurance Quality Assurance/QA Mandarin english - Quality Assurance Mandarin + English SpeakeQuality Assurance Supervisor a. Language: Mandarin and...

Hello Greetings from Softenger Sdn Bhd. we are looking for "Customer Support" JOB TITLE:Customer Support WORK LOCATION: KL Sentral Malaysia **Job Type**: Permanent RESPONSIBILITIES: Essential Functions/Core Responsibilities: - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements;...

**Position**: _Data Analyst_ **Salary Range**: _RM3500 - RM4000_ **Location**:_WORQ Coworking Space, Gurney Paragon Mall_ **Requirements**: - _Degree holder_ - _Mandarin (Written & Spoken)_ - _English (Proficient)_ - _Fresh graduates are welcome!_ **Key Responsibilities**: - _Research on Public Domain_ - _Translate information reported in media and...

**Planner/Scheduler I**: Loads schedule and releases orders per schedule review process defined by Supply Chain Analyst. Monitors status of planned and released orders through shipment and invoice payment and expedites/resolves issues that delay schedules. **Job Location** Penang **Salary Range** Depending on experience **Position...

Create and maintain a retail culture focused on the customer, enhance the buying experience build relationships that lead to long term business growth; and demonstrate detailed knowledge of all products services. - Responsible for achieving sales goals. - Positively affect profitability in the areas of customer service, sales, inventory/ expense control risk...

**Location : DVP Penang** **Contact : Nisa +60 17-583 8355** - Create and maintain a retail culture focused on the customer, enhance the buying experience build relationships that lead to long term business growth; and demonstrate detailed knowledge of all products services. - Responsible for achieving sales goals. - Positively affect profitability in the...

**Location : DVP Penang** **Contact : JC +60 11-1149 0816** - Create and maintain a retail culture focused on the customer, enhance the buying experience plus build relationships that lead to long term business growth; demonstrate detailed knowledge of all products services. - Responsible for achieving sales goals. - Positively affect profitability in the...