Store Associate

1 day ago

Bukit Bintang, Malaysia Tally Sdn Bhd Full time

**Company Business Nature**

A leading pre-owned luxury retailer in Japan and a trusted second-hand trading company listed on the Tokyo Stock Exchange.

**Job Scope**

**Sales & Customer Service**
- Assist customers with product selection based on their needs and preferences
- Deliver warm, professional service that aligns with the company standards
- Manage inquiries, returns, and minor customer complaints with care and efficiency

**Product Handling & Merchandising**
- Tag, display, and rotate merchandise according to visual merchandising guidelines
- Support receiving and stocking of new resale items
- Ensure all products are well-presented and protected in-store

**POS & Cashiering**
- Operate the POS system for sales transactions, refunds, and exchanges
- Handle payments (cash, credit card, digital wallet, etc.) accurately
- Assist with gift wrapping, issuing receipts, and tax-free documentation if applicable

**Team Support**
- Collaborate with team members and management to achieve daily sales targets
- Participate in inventory counts, store meetings, and promotional event support
- Maintain cleanliness, order, and presentation of the store at all times

**Requirements**:

- 1-2 years of experience in luxury retail, consignment, or fashion boutique preferred.
- Strong knowledge of designer brands and an eye for style.
- Excellent communication, interpersonal, and customer service skills.
- Flexibility to work weekends, holidays, and varied shifts.

**Job Details**
- **Salary: Up to RM5,000 (Negotiable depending on experience)**:

- **Fixed Transportation Allowance: RM 300**:

- Working days/hours: 5 days per week, 10AM to 10PM (8 hours working shift)
- Working Location: Bukit Bintang
- Employment Status: Permanent Hiring

**Job Types**: Full-time, Permanent

Pay: Up to RM5,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Application Question(s):

- What is your expected monthly salary?
- Are you able to start immediately? If NO, how long your notice period?
- Do you have 1-2 years of experience in luxury retail, consignment, or a luxury fashion boutique? (Yes/No)
- Have you worked in a role that required achieving daily or monthly sales targets? (Yes/No)
- Are you familiar with designer brands and current fashion trends? (Yes/No)
- Are you experienced in operating a POS system for sales transactions? (Yes/No)
- Have you handled multiple payment methods such as cash, credit cards, and digital wallets? (Yes/No)
- Have you provided face-to-face customer service in a retail environment? (Yes/No)
- Are you comfortable handling customer returns, exchanges, and minor complaints? (Yes/No)
- Are you able to work in Bukit Bintang on a shift basis (5 days a week, 8-hour shifts between 10AM-10PM)? (Yes/No)
- Are you willing to work on weekends and public holidays? (Yes/No)

**Education**:

- STM/STPM (preferred)

Work Location: In person

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