Sales Personnel

2 weeks ago

Johor Bahru, Malaysia SMJ Teratai Sdn Bhd Full time

**Responsibilities**:

- To build stronger relationships with all potential agents in order to maximize client satisfaction and customer satisfaction rating.
- Managing and resolving agents' and corporate customers' complaints and issues.
- Conducting periodical site visit on the agents' outlets to conduct head count and mystery shopper

test and etc.
- To monitor, review and to ensure that amount due to or from agent are accurate.
- Assist the manager in all possible ways to help grow the business and accomplish all defined goals, while ensuring exceptional client service.
- Assist the manager in managing and conducting ongoing periodic review of the agents' and corporate customers' performance.
- Assist the manager to organizing, managing and coordinating marketing activities and events for the division and ensure all such activities and events are supported by the necessary sales and marketing material and other related material.
- Assist the manager in setting of sale targets for agents and ensuring the agents achieved the sale target.
- Maintain trusting relationships with agents and colleagues.
- Reporting to the manager on all issues concerning to the agents.
- Coordinate with other departments to ensure compliance with established policies.
- Any other tasks, project or ad-hoc duties that may be assigned by HOD or the management.

**Job Requirements**:

- Experience in the financial or retail industry will be an added advantage.
- Proficiency in both Bahasa Malaysia and English is essential.
- Ability to work independently, demonstrating self-motivation and initiative.
- Proven portfolio management skills with the ability to optimize client satisfaction.
- Strong client relationship management skills for fostering long-term partnerships.

**Job Types**: Full-time, Permanent

Pay: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Yearly bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Sales: 2 years (required)

**Language**:

- English (required)

**Location**:

- Johor Bahru (required)

Work Location: In person

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