Deputy Operations Manager-online Food Delivery

6 days ago

Kuala Lumpur, Malaysia Nala Groups Full time

Position : Deputy Operations Manager

Salary Range : RM13K-RM20K (depend on experience)

Working Hours : 9am-6pm

Working Day : 5 days working days

Working area : Kuala Lumpur (Jalan Perak)

Company Background: Online Food Delivery

**Responsibilities**:
1. Plan, direct or coordinate the company's operational activities. Responsibilities include formulating policies, managing day-to-day activities, and planning the use of materials and human resources.

2. Participate in the formulation of operational policies of various departments, supervise and complete them.

3. Familiar with market competition needs, able to discuss promotion policies and marketing strategies with colleagues in the marketing market. (It includes: collection, analysis and feedback of sales performance data of shopping malls.)

4. Be able to understand the structure and technical problems of the company's products.

5. Be able to make good use of the company's resources for deployment, and check in real time whether the plan is going smoothly.

6. Reasonably arrange human resources, including the transfer of the company's rider department's schedule.

7. Be able to connect with the financial department on some accounting issues.

8. Prepare work achievement report, operation result benefit evaluation and improvement report.

9. Plan and control the company's cost budget.

10. Listen to the demands of employees, give space and communication opportunities, and be a prudent and enlightened leader.

11. Respect the labor achievements of each employee, give appropriate rewards and appropriate punishments.

Responsible for collecting user feedback, understanding and mining user needs, and providing substantial assistance and professional guidance to various brand takeaway merchants.

12. Responsible for in-depth evaluation of products, analysis of data, and formulating plans for user operation, event operation and content operation based on data.

**Job requirements**:
1. Have a university degree in any major

2. More than five years of experience in food delivery App operation, familiar with online and offline operations.

3. Familiar with market conditions, proficient in O2O operation rules and channels, proficient in various promotion tools and activities of mobile platforms, and independently undertaken the process design and implementation of takeaway platforms.

4. Strong sense of responsibility, clear thinking, keen market insight, planning ability, organization and coordination ability and market pioneering spirit.

职位类型:全职

薪资: RM13,000.00至RM20,000.00(每月 )

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your sales achievement vs the target for the past 4 years?
- Do you have experience in people management (having subordinate currently & in the pass)?
- Are you familiar with market competition needs, able to discuss promotion policies & marketing strategies with colleagues in the marketing dept. (It includes collection, analysis & feedback of sales performance data of shopping malls)

**Experience**:

- online food delivery app operation: 5 years (required)

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