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Customer Service Executive
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**The Role**:
As the Customer Service Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys.
**What You’ll Do**:
- Provide professional customer service for service inquiries and feedbacks
- Prepare reports and updates for the team and customers
- Understand the full cycle of our business model
- Handle additional duties as assigned
**; Requirements**:
- Passionate about creating a personalized and delightful customer experience
- Fluency in English is a must; Mandarin is a plus
- Empathetic and able to work independently