Assistant Outlet Manager

2 weeks ago

Shah Alam, Malaysia AYAM GEPUK (M) SDN. BHD. Full time

**AYAM GEPUK PAK GEMBUS Restaurant is a fast-growing brand with over 60 OUTLETS across Kuala Lumpur, Negeri Sembilan, Kedah, Selangor, Kelantan, Melaka, Perak, Johor, and Penang—and we’re just getting started**

With ambitious plans for further expansion, we’re on a mission to bring our unique flavors to even more locations. At the heart of our journey is a deep commitment to nurturing talent and providing exciting career growth opportunities for our team members, as we build a dynamic future together.

**Join us as we expand and create success stories along the way**

**ASSISTANT OUTLET MANAGER**

**Job description Responsibilities**:

- Report to the Outlet Manager/District Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.
- Ensure the restaurant is fully prepared, stocked, and ready for service.
- Provide prompt, courteous customer service, maintaining high food and beverage quality standards.
- Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.
- Address and resolve customer complaints professionally and efficiently.
- Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.
- Monitor team attendance, conduct staff training, and ensure compliance with company policies.
- Analyze sales data, maximize sales opportunities, and meet targets.
- Prepare and submit daily reports on staff, sales, inventory, and any operational issues.
- Perform end-of-day procedures and other tasks as assigned by management.

**Requirements**:

- Min SPM with 2 years of managerial experience in Food & Beverages
- Strong leadership and coaching abilities.
- Positive attitude and eagerness to learn.
- Willing to work overtime and on public holidays if required.
- Can join training at Kuala Lumpur.
- Strong presentation, communication, problem-solving, and time-management skills.
- Team player, able to work independently and under pressure.
- Proficient in English and Malay, both written and spoken.
- Computer literate.
- Confident, proactive, and capable of meeting tight deadlines.
- Owns transport and willing to travel.

Others Benefit:
Hostel provided | Profit Sharing up to RM4k | Yearly incremental | Performance Bonus | Daily Meal | Panel Clinic | Hospitalization Coverage | Career Development

Pay: From RM2,000.00 per month

**Benefits**:

- Additional leave
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave

Schedule:

- Rotational shift

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

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