Customer Service Manager

1 week ago

Kepong, Malaysia Bionutricia Group Full time

Do you have a strong background in sales within the health and wellness industry?You will be responsible for building and maintaining relationships with client, driving sales growth, and expanding our business supplement sectors.

**Key Responsibilities**:

- Provide consultation about health issues, nutrition, and healthy diet in response to customer inquiries
- Provide good customer service to all our customers
- Promote health & beauty products according to customer needs.
- Promote the awareness of healthy diet & lifestyle through company social media to educate the public.
- Always keeps up to date on the market trend in terms of product knowledge and the latest nutritional finding.
- Collaborate with operations team to ensure the process is smooth from receiving order until goods delivering.
- Roadshow support and other administrative duties
- Ensure standards for quality, customer service and health and safety are met.
- Assist in company promotional activities when necessary.
- Other ad-hoc duties assigned by superior.

**Qualifications**:

- Bachelor’s degree in Nutrition, Marketing, or a related field.
- 2-3 years experience in Customer Service in F&B line (added advantage).
- Strong understanding of the supplement market, including industry regulations and standards.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and as part of a team, with a proactive and results-oriented approach.

Pay: RM3,500.00 - RM5,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development

Supplemental Pay:

- Commission pay
- Performance bonus

Application Question(s):

- What is your Expected Salary?
- When is your Date of Birth?

**Education**:

- Bachelor's (preferred)

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