Application Mgmt. Specialist Advisor

5 days ago


Cyberjaya, Malaysia NTT DATA Full time

**Req ID**: 312546

We are currently seeking a Application Mgmt. Specialist Advisor to join our team in Cyberjaya, Selangor (MY-10), Malaysia (MY).

Roles/Responsibilities

1. Responsible to provide BAU support for Corporate Credit Processing systems such as REACH, Morning Excess, Default & Recovery, Global CIF, Global ADMIN IS, FOCUS systems in bank

2. Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.

3. Support diverse jurisdictions comprising of SG, MY, CN, International, BOS

6. Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

7. Respond on time to the queries raised by various business units

8. Provide timely updates regarding production status and progress of issue resolution

9. Perform impact analysis of enhancements/projects that will impact supported systems

10. Participate in Disaster Recovery and Business Continuity exercises.

12. Have a quality mind-set with prevention attitude to attain zero defects.

13. Able to support SIT/UAT/PROD/DR deployment, with DevOps

14. Able to support relevant software/platform/database upgrade for the systems.

15. Able to work with system delivery team for smooth transition from projects/enhancements to BAU Mode

16. Able to perform monitoring of systems, manage batch jobs and ensure night batch jobs completed within SLA.

17. Able to identify the underlying problems, analyse the root causes, provide possible solutions and respond to users within SLA

18. Incident, problem, and service outage management experience

19. Server Performance, capacity, utilization monitoring and Health monitoring experience

**About NTT DATA



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