Application Mgmt. Specialist Advisor

2 days ago


Cyberjaya, Malaysia NTT DATA Full time

**Req ID**: 343429

We are currently seeking a Application Mgmt. Specialist Advisor to join our team in Cyberjaya, Selangor, Selangor (MY-10), Malaysia (MY).

**Roles/Responsibilities**
- Responsible to provide BAU support for Consumer Banking Services systems such as SharePoint, EA Tool and OCR systems in bank.
- Responsible to provide operational support and ensure SLI of system availability, online and batch deliverables.
- Support diverse jurisdictions comprising of SG, MY and BOS
- Planning and configuring SharePoint environments.
- Administering and maintaining SharePoint sites.
- Providing user support
- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards.
- Respond on time to the queries raised by various business units.
- Provide timely updates regarding production status and progress of issue resolution.
- Perform impact analysis of enhancements/projects that will impact supported systems.
- Participate in Disaster Recovery and Business Continuity exercises.
- Have a quality mind-set with prevention attitude to attain zero defects.
- Developing business intelligence and analytics solutions (SSRS)
- generation and work on related issues.
- Able to support SIT/UAT/PROD/DR deployment, with DevOps.
- Able to support relevant software/platform/database upgrade for the systems.
- Able to work with system delivery team for smooth transition from projects/enhancements to BAU Mode.
- Able to perform monitoring of systems, manage batch jobs and ensure night batch jobs completed within SLA.

Location: Cyberjaya, Selangor (CBJ)

**About NTT DATA



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