Honda Service Advisor

4 days ago

Petaling Jaya, Malaysia Tenaga Setia Resources Sdn. Bhd. Full time

1. Attend customer daily service needs as compliance to SST procedures.

2. Manage service appointments registration.

3. Promote service and parts sales.

4. Execution of CS related duties and responsibilities.

5. Co-ordinate with Job Controller / Foreman on work progress status & inform any delay to customer accordingly.

6. Handle customer complaints and ensures high customer satisfaction.

7. Conduct 1 day before appointment reminder to customer.

8. To regularly update customer's parts status by using Parts Ordering Tracking Sheet (POTS).

**Requirement**:
a) Minimum Sijil Kemahiran Malaysia (SKM)/Diploma in Automotive/Mechanical or equivalent.
b) Fresh graduate or technician with relevant working experience are welcomed.
c) Computer literate: Ms. Word, Excel & others.
d) Language: Bahasa Malay & English.
e) Possess a valid class D driving license.

**Benefits**:
a) Annual Bonus
b) Increment
c) Medical Benefits

**Location**:
**TENAGA SETIA RESOURCES SDN. BHD.**
No. 10, Jalan 51/217, Section 51, 46050 Petaling Jaya, Selangor.

**Job Types**: Full-time, Permanent

Pay: RM1,600.00 - RM2,800.00 per month

**Benefits**:

- Additional leave
- Opportunities for promotion

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What is your current and expected salary?

**Experience**:

- automotive: 1 year (required)

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