Customer Services Executive
1 day ago
3-6 months performance bonus + yearly incentive + overseas company trip
- Attending to all incoming bookings for air freight shipments and updating details into system.
- Monitoring of air freight shipments and to advice customer accordingly on the ETD and ETA upon enquiry.
- Maintain proper documentation filing of all operations correspondences and reports.
- Ensure accurate and timely data entry into our operating system.
- Track and trace of all air shipment files and report the status/updates internally and to the customers.
- Ensure that customer’s freight is delivered on a timely base.
- Ensure documents are timely sent to customer or broker for customs purposes.
- Ensure accuracy and proactive with our customers regarding arranging their freight/shipments by meeting their requirements and service standards.
- Consistently work on maintaining good understanding, communication and relationship with our customers, airlines, trucking companies and others.
- To performs any other duties as and when instructed by immediate superior.
**Salary**: RM2,600.00 - RM3,200.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
COVID-19 considerations:
- Mask provided
- Weekly Self Covid Test (Test Kits Provided)
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