Non Voice
2 days ago
Job Brief:
Job Responsibilities:
- Provide quality non -voice customer support (24/7) for our customers.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Keep records of customer interactions and transactions
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle complaints, and provide appropriate solutions and alternatives within the time limits.
- Take extra mile to engage customers.
- To meet / exceed agreed productivity and quality standards (eg: quality call monitoring and customer satisfaction monitors).
BASIC REQUIREMENTS
- Must possess at least a SPM in any relevant field with at least 2 year working experience as Live Chat Customer Service.
- Required language (s): English & Bahasa Malaysia,
- Applicants should be Malaysians citizens
- Excellent written communication skills in English
- Ability to communicate results to management and in a fast paced environment.
- Able to start work immediately.
**Job Type**: Contract
Contract length: 12 months
Pay: RM3,000.00 - RM3,400.00 per month
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
Application Question(s):
- What is your expected salary?
- Are you currently employed? If yes, how long is your notice period?
- Would you be able to join on 6th February?
Work Location: In person
-
Non Voice
2 weeks ago
Bandar Sunway, Malaysia Krava Studio Enterprise Full time 30,000 - 60,000 per yearHandle incoming customer inquiries and requests through chat and email channels in a timely and professional manner.Provide accurate information on products, services, billing, and account-related matters.Troubleshoot and resolve customer issues effectively, escalating complex cases when necessary.Ensure all interactions are documented properly in the system...
-
Enterprise Care
2 weeks ago
Bandar Sunway, Malaysia Brandt Business Services Sdn Bhd Full time 30,000 - 34,000 per yearJob Brief:This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns via emails and chat. They will be supporting local customers in Bahasa and English. Job will be located in Bandar Sunway.Intake Date:...
-
Enterprise Care
6 days ago
Bandar Sunway, Malaysia Brandt Business Services Sdn Bhd Full timeJob Brief:This is a Customer Services position. A Call Center Representative helps customers with their questions and addresses issues regarding products or services. They are responsible for customers' inquiries or concerns via emails and chat. They will be supporting local customers in Bahasa and English. Job will be located in Bandar Sunway.Job...
-
Bandar Sunway, Malaysia Brandt International Sdn Bhd Full timeJob Brief: Job Responsibilities: - Provide quality voice and non -voice customer support (24/7) for our customers. - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer interactions and transactions - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships...
-
Online Assisted Services
2 weeks ago
Bandar Sunway, Malaysia Brandt International Sdn Bhd Full timeJob Brief: Job Responsibilities: - Provide quality non -voice customer support (24/7) for our customers. - Obtain and evaluate all relevant information to handle product and service inquiries. - Keep records of customer interactions and transactions - Identify and assess customers’ needs to achieve satisfaction. - Build sustainable relationships of trust...
-
Campaign Ops and Retention
2 weeks ago
Bandar Sunway, Malaysia Maxis Full timeAre you ready to get ahead in your career? - We want to empower you to turn your ambitions into achievements. - We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. - Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing...
-
Product Manager
1 week ago
Bandar Sunway, Malaysia Pixlr Group Full timeJoin us as a Product Manager to lead the vision, strategy, and growth of Designs.ai and our creative tools! Drive innovation, collaborate with dynamic teams, and create seamless user experiences that redefine how the world designs. **The Job**: - **Product Strategy and Vision**: - Define and communicate a compelling product vision, strategy, and roadmap...
-
Human Resource Consultant
2 weeks ago
Bandar Utama, Malaysia Pakaresume Full time**JOB DESCRIPTION** - **Interview Preparation**: Guide clients through the process of preparing for job interviews by providing tips on answering common questions, handling tough interview scenarios, and presenting themselves professionally. - **Professional Communication Coaching**: Teach clients effective verbal and non-verbal communication skills,...
-
Assembly & Test Junior Technician
1 week ago
Bandar Nusajaya, Johore, Malaysia TechnipFMC Full time 30,000 - 60,000 per yearTechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You'll be joining a culture that values curiosity, expertise, and ideas as well as equal opportunities, inclusion, and authenticity. Bring your unique...
-
Senior Tax Adviser Malaysia
27 minutes ago
Bandar Kuala Lumpur, Malaysia Shell Full timeWilayah Persekutuan Kuala Lumpur, MalaysiaJob Family Group:FinanceWorker Type:RegularPosting Start Date:December 15, 2025Business Unit:FinanceExperience Level: Experienced ProfessionalsJob Description: Where do you fit in?This is a truly unique opportunity in one of COG core country. The tax challenges in Malaysia are hugely significant in a Group context...