Customer Service Officer/executive

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

_**Engage with database customer.**_ - **Database provided everyday.**_ - **Responsible in terms of product & testimonial.**_ - **Communicate with customers about the service of product in call.**_ - **Providing information about products/services, and assisting with easy service issues.**_ **Job Types**: Full-time, Part-time, Fresh graduate, Student...

**Roles & Responsibilities：** - Deliver fair outcome to our customers and ensure the quality of service in place. - Actively share customer feedback to internal departments to improve the customer experience. - Actively respond to the feedback received from the social medias. - Work with internal teams to ensure the pre & post service for all products are...

**Job Responsibilities Authorities: - ** - Handle product & service sales enquiry - Handle customer feedback/complaints & ensure prompt response to customer. - To maintain good relationship with customers and vendors - Ensure diligent follow up and fulfill promises made to customers - Generating invoice and cash bill & updating account system. - Documents...

Location : Kempas, Johor Bahru. **Responsibilities**: - Receive and process customer booking orders for import/export shipments. - Monitor container collection and delivery closely to ensure timely operations. - Liaise with shipping liners for container status updates and arrange payment when required. - Coordinate with forwarding companies for...

**Responsibilities**: - Register, update & record our customers’ particulars & requests into our on-line system and then monitor, follow up, and coordinate all works that are necessary in completing the customers’ requests. - Following up on the feedbacks & escalations within internal department/organization to resolve issues brought up by customers. -...

Assist new customer in applying for Electricity account and handling related procedures.Answer Customer inquiry and complaint.Generate the bills and archives management.Update customer latest status and outstanding amount.Complete reports required by related parties (Bill summary, Customer List, Cashbook, Monthly Report, Weekly Report).Verify all the payment...

Address customer enquiries promptly and professionally to ensure exceptional service that meets or exceeds expectation.Monitor and analyze the performance of solar PV systems on daily basis.Resolve product or service problems by understanding the customer's complaint, identifying the cause of the problem, and providing the best solution.Maintain existing...

Address customer enquiries promptly and professionally to ensure exceptional service that meets or exceeds expectation. Monitor and analyze the performance of solar PV systems on daily basis. Resolve product or service problems by understanding the customer's complaint, identifying the cause of the problem, and providing the best solution. Maintain existing...

**Responsibilities**: - Ensure the preparation of quotation time basis with sufficient details and follow up. - Segregation off work to meet shipment arrangements. - Attend & assist indoor meetings with customer on related matters. - Build and maintain excellent relationships with clients. - Handling and understand customer's inquiry and respond...