Centralised Sales Admin
1 week ago
_Rentokil Initial is one of the largest business services company with more than 66,000 colleagues worldwide and operates in over 70 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 12 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us_.
We are looking for a motivated, dynamic B (Service Scheduler / Planner) to join our team based out of our offices in various locations. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.
To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.
- In this role you will be responsible for:_
- Process of Sales/Renewal/Trial/Update details into system
- Prepare weekly and monthly sales report/ system checklist
- Process of staff lead form and tracking the lead updates including update lead board
- Weekly sales document filing and in control of customer file movement
- Updating credit term template
- Process of weekly CN/DN
- Perform FA verification
- Monitor and filing MC form
- Administer vehicle road tax / PUSPAKOM
- Application and deactivation for new staff user ID
- Attend inbound call
- Ad-hoc activities
**Requirements**:
**_
- Minimum Diploma/Degree holder in related field
- Minimum 2 years experience in capacity analyses and service schedule
- Good communication skills and has the ability to communicate fluently on the phone
- Good planning and organisational skills with attention to details
- Ability to priorities tasks with effective time management
- Able to handle timelines without affecting quality of work
- Customer oriented
- Results driven
**_Highly Desirable:_**
- Excellent attention to detail and negotiation skills
- Ability to do multitasking job
- Versatility to build rapport with people at all levels
- Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
- Commercially focused acumen
**Benefits**
**_
Rewards and Benefits_**
- Fair and attractive Cash remuneration package which includes base salary
- Yearly Bonus
- Sustainable Car Allowance and Fuel Card
- Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
- Clinical Out-patient & Specialist Coverage
- Dental & Optical Coverage
- Additional Retirement benefits
- Staff Purchase Plans
- Mobile Phone Subsidy and Smart work gadgets/ tools
- A work environment that is safe, healthy and friendly
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Service Team.
**_
**_
Equal Opportunities_**
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
- Location of this branch:_
- Rentokil Initial (M) Sdn Bhd_
- Klang Valley Pest Control Branch_
Jalan Utarid U5/13, Seksyen U5, Mahsing Industrial Park, 40150 Shah Alam, Selangor.
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