Uat Tester
1 day ago
DepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Work closely with the Product Managers, Software Developers and Customer Experience team to understand the features and implementation, ensuring quality of every owned feature in each app release
- Work with Business Product Teams and assist to develop and execute test cases based on the business requirements
- Provide prompt updates on testing progress and clear escalation of potential risks to the Product Manager
- Provide comprehensive documentation of test cases, test results, and defect management for the required sign-offs
- Perform ad-hoc duties such as handling production issues, i.e raise JIRA tickets and follow up with stakeholders
**Requirements**:
- Bachelor's degree in Computer Science or related field from a recognized university
- Preferred with at least 1 year of experience as a software tester, UAT tester or junior product owner
- Able to communicate in both English and Malay, both written and verbal
- Able to work independently or with mínimal assistance
- Highly goal-driven and able to work well in dynamic environments
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