Retail Associate

2 weeks ago

Kuala Lumpur, Malaysia Medin Fragrance Full time

**Job Title**: Retail Associate (URGENTLY HIRING) **Company**: Medin Fragrance **Location**: - Lot 3.11, Level 2, MARA Building, No 21, Jalan Raja Laut, 50609 Kuala Lumpur - F-1-3, Block F, StarParc Point, Danau Kota, 53300 Kuala Lumpur, Federal Territory of Kuala Lumpur **Working Hours**: 10:00 AM - 10:00 PM **About Us**: At Medin Fragrance, we are dedicated to bringing the exquisite world of handcrafted Malaysian perfumes to our valued customers. Our boutique offers a unique selection of local, niche fragrances that capture the essence of Malaysia’s rich heritage. We pride ourselves on delivering exceptional service and a memorable experience for every visitor. **Position Overview**: We are seeking dynamic and enthusiastic individuals to join our team as Retail Associates. These roles are integral to our customer experience, guiding visitors through our curated collection of handcrafted perfumes and enhancing their shopping experience. If you have a passion for fragrances, enjoy engaging with people, and are motivated by performance-based rewards, we would love to hear from you **Key Responsibilities**: - **Customer Engagement**: Provide personalized assistance to customers, helping them explore our range of handcrafted perfumes and guiding them in selecting fragrances that suit their preferences. - **Sales and Promotions**: Drive sales by actively engaging with customers, highlighting product features, and demonstrating the unique qualities of our perfumes. Achieve sales targets and earn additional commission based on performance. - **Live Hosting**: Host live product demonstrations and virtual events to showcase our perfumes and interact with online audiences, enhancing brand visibility and customer engagement. - **Boutique Operations**: Maintain an organized and welcoming boutique environment, ensuring that displays are well-stocked, clean, and visually appealing. - **Team Collaboration**: Work closely with fellow team members to ensure smooth operations and provide exceptional customer service. - **Product Knowledge**: Stay informed about our product offerings, including the stories and craftsmanship behind each fragrance, to provide accurate and engaging information to customers. - **Content Creating**: Assist our Content Creators in the process of creating content. **Qualifications**: - Strong interpersonal and communication skills with a friendly and professional demeanor. - Enthusiasm for customer service and a genuine interest in fragrances and local artisanal products. - Previous experience in retail, sales, or customer service is advantageous, but not required. - Ability to work flexible hours, including weekends and holidays, within the specified working hours of 10:00 AM to 10:00 PM. - Comfort with live hosting and virtual engagement is a plus. - Team-oriented with a proactive and positive attitude. **What We Offer**: - Competitive salary with performance-based commission opportunities. - A supportive and collaborative work environment. - Opportunities for growth and development within the company. - An immersive experience in the world of handcrafted perfumes and local artistry. **Join us in sharing the beauty of Malaysian fragrances with the world** **"Jenama Lokal Haruman Terpaling Malaysia" #investinmedin** Pay: RM1,800.00 - RM3,000.00 per month **Benefits**: - Opportunities for promotion - Professional development Ability to commute/relocate: - Kuala Lumpur: Reliably commute or planning to relocate before starting work (required) **Language**: - Bahasa Melayu & English? (preferred)

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