Ap Supervisor

**Accounts Payable (AP) - Supervisor, SSC**

Location: Kuala Lumpur SSC

Reports to AP Manager, Accounts Payable

Grade: F

The **Accounts Payable (AP) Supervisor** role will be responsible for lead and supervise a group of Analyst, Accounts Payable team in Finance Kuala Lumpur Shared Service Center (SSC) organization, currently serving 16 countries across APAC and EMEA. This role is responsible for the completion, improvement and ensure to meet the SSC’s SLA and KPI’s applicable to the Accounts Payable (AP) team, ensure high performing of timeliness, accuracy, and support for invoices processing, employee T&E claims, and weekly/monthly reporting.

**Key Deliverables**
- Ensures accuracy of the entire AP process as it relates to vendor maintenance, purchase orders, goods receipt, invoices processing/receive, payment of invoices and communication with vendors and internal customers.
- Ensures timeliness and accuracy of processing PO and Non-PO invoices, freight bills, credit memos, employee T&E claims etc. in Esker/SAP/Concur.
- Investigates vendor Statement of Account (SOA), Dunning Letters and effective communication with country, vendors to resolve discrepancies in a timely manner if needed.
- Identifies areas of continuous improvement, work and manages on required solutions.
- Participates and support in accounting closing or Month End Close (MEC) activities, Internal/ External Audit, Team Performance review related activities, develops work plans and continuous improvement as assigned for APAC and EMEA.
- Ensures company policies and process flows/procedures are being adhered to AP best practice processes.
- Manages AP team toward industry best practice including systems, technologies, and tools.
- Communicates all activities to the SSC AP Manager and escalates important issues appropriate when required.
- Performance Reporting & Analysis: Creates and produces performance reporting and analytics for Month End Close (MEC)
- Controls, Compliance & Risk: Recognizes importance of strong internal control and maintaining high standards of ethical conduct.
- Manages AP KPIs and ensures the compliance of the SLAs.
- Maintains and compliance with AP approval Metric.

**Desired behaviors and attributes**:

- Capacity to solve problems independent through creative, innovative solutions, and challenge traditional methods of accomplishing tasks with Owners and Growth Mindset
- Strong drive towards maintaining quality data and right/best practices processes
- Good inter-team and intra-team communication skills to solve problems
- Timeline, accuracy, proactive and right attitude driven individual
- Business Acumen: Understands Ingredion’s key business processes and the time sensitivity for prompt response to requests, Ingredion’s blueprint, business processes and the Company’s key strategies.
- Strong team focus and desire to achieve results including the ability to manage multiple priorities and timelines.
- Pushes to continually drive personal and organizational results, makes timely decisions that benefit Ingredion globally, takes educated risks on business opportunities, and benchmarks external best practices to outperform the competition.
- Demonstrates strong Project Management skills to see a project through successful delivery and support the continuous improvement initiatives.

**Knowledge, Skills, and Requirements**:

- Bachelor's degree in business, supply chain management, or related discipline
- Extensive proven experience in Accounts Payable activities
- Demonstrated ability to manage and lead a team and have inter and intra team collaboration skills.
- Demonstrated ability to organize, schedule and successfully manage multiple priorities.
- Should have ability for optimizing processes and driving process excellence engagements.
- Minimum 4 years of high-volume A/P experience with at least two years of Supervisor experience; bachelor’s degree
- Knowledge and understanding of Accounts Payable practices, policies, and process flows/procedures.
- Knowledge of SAP, Concur, Microsoft Office Suite, specifically Excel, Word, and PowerPoint
- Ability to work against and meet deadlines from multiple stakeholders and effectively manage expectations.
- Ability to communicate with a high degree of credibility internally across functional lines and externally with suppliers.
- Strong communication and interpersonal skills, with proven ability to work in a team environment, build consensus and foster positive relationships.
- Demonstrated ability to advocate on behalf of the company in support of company business goals and strategies.
- German/Thai/Mandarin/Japanese written and verbal communication skills (Nice to have).

**Language Skills & Proficiency**

**Language**

**Verbal**

**Written**

English

High

High

Bahasa Malaysia

Medium

Medium

Mandarin (Nice to Have)

Medium

Medium

**Relocation Available**:
No