Finance Team Lead

4 days ago

Kuala Lumpur, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

**Position: Finance Team Leader (Mandarin Speaker)**

**Location: Kuala Lumpur**

**About the role**The **Finance Supervisor** plays a critical role in overseeing finance operations within a shared services or BPO environment, with a focus on **Accounts Payable (AP)** and **Employee Reimbursements (ER)**. This position is responsible for leading a team, ensuring operational accuracy and compliance, driving process improvements, and managing key stakeholder relationships.

**Key Responsibilities**:
**1. Team Leadership & Management**
- Lead, supervise, and mentor a team of finance professionals.
- Drive performance management, conduct regular evaluations, and support career development.
- Foster a high-performing, engaged, and motivated team environment.

**2. Operational Excellence**
- Oversee daily finance operations, including AP and ER processes.
- Ensure accuracy, timeliness, and compliance with internal controls and policies.
- Manage workload distribution, resource planning, and capacity forecasting.

**3. Process Improvement & KPI Optimization**
- Identify, develop, and implement process improvements to enhance operational efficiency.
- Monitor and report on performance metrics (SLA, accuracy, turnaround time).
- Use data insights to drive decisions and process enhancements.

**4. Problem Solving & Risk Mitigation**
- Address and resolve operational issues and escalations promptly.
- Assess and mitigate financial and compliance risks in operations.
- Support audit activities and ensure readiness for internal/external reviews.

**5. Stakeholder Engagement & Communication**
- Collaborate effectively with cross-functional teams across various time zone
- Maintain clear and professional communication with internal and external stakeholders.
- Translate business needs into operational solutions with a customer-first approach.

**Qualifications**:

- Bachelor's degree or higher in Accounting, Finance, or a related field.
- 3-5 years of experience in BPO, shared services, or finance operations, preferably in AP/ER.
- Proven leadership experience managing large teams in a high-pressure environment.
- Flexible with work shifts, including support for both APAC and EMEA regions.

**Key Skills & Competencies**:

- **Languages**: Fluency in Mandarin (required); Fluency in English (spoken and written).
- Strong understanding of BPO/shared services financial processes.
- Skilled in KPI management, quality monitoring, and SLA adherence.
- Excellent problem-solving, analytical, and decision-making abilities.
- Strong stakeholder management and cross-cultural communication skills.
- Comfortable working with global teams and across multiple time zones.
- Proactive, detail-oriented, and results-driven mindset.

Pay: RM7,000.00 - RM8,000.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Application Question(s):

- What is your expected salary?
- Can you write and read in Mandarin?

**Language**:

- Mandarin (required)

Work Location: In person

Expected Start Date: 09/01/2025

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