Export Documentation Coordinator

2 days ago


Klang, Malaysia SHIPCO TRANSPORT SDN BHD Full time

**Offer description**:
$ 2,000.00 (monthly) Permanent contract Full Time

Job responsibilities:
Maintain database of customer sales order and invoicing records.

Monitor product order shipment to ensure on-time delivery to customers.

Alert customers on shipping and flow issues in advance.

Coordinate, analyze and improve customer service functions to meet company goals.

Provide outstanding customer service to improve customer satisfaction and relationship.

Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.

**Requirements**:

- Minimum education level: High school
- 1 year of experience
- Language(s): Mandarin Chinese ,English
- Knowledge: Microsoft PowerPoint, Microsoft Word
- Availability to travel: No
- Availability of change of residence: No

More than 30 days ago

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