Insurance Ops Associate

4 days ago

Kuala Lumpur, Malaysia EVO Business Counsulting Full time

Title: Insurance Ops Associate (Cantonese)

Contract: 12 months

Location: Sunway Pinnacle

**Job Summary**:

- The Insurance Operations Associate is responsible for performing routine and non-repetitive business processing tasks, including data entry, policy document issuance, and premium billing in compliance with established guidelines.
- The role requires analytical and investigative skills to ensure accuracy and efficiency in operations.

**Key Responsibilities**:
Job Summary:

- The Insurance Operations Associate is responsible for performing routine and non-repetitive business processing tasks, including data entry, policy document issuance, and premium billing in compliance with established guidelines. The role requires analytical and investigative skills to ensure accuracy and efficiency in operations.

**Key Responsibilities**:

- Generate quotations, new policies, renewals, endorsements, cancellations, and perform administrative tasks for consumer line products per the agreed Standard Operating Procedures.
- Communicate effectively, both verbally and in writing, with relevant stakeholders, including Underwriters and clients, to gather necessary information for policy administration and servicing.
- Organize and maintain electronic databases, including performing data input and ongoing maintenance tasks.
- Investigate and rectify any rework issues to ensure process accuracy and efficiency.

**Requirements**:
**(Must have & good to have)**:
Must have:

- A bachelor’s degree, Post Graduate Diploma, Professional Degree, or equivalent in any field.
- Proficiency in written and spoken English
- Willingness to work in shifts (if required) to accommodate the region supported, including on Malaysian public holidays.

Good to have:

- 1-2 years of experience in underwriting operations, including familiarity with policy issuance, data management, and adherence to service level agreements.
- General insurance knowledge or experience is preferred.
- Experience in a Business Process Outsourcing or Shared Services environment is an added advantage.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM2,500.00 - RM3,000.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Early shift
- Monday to Friday
- Night shift
- Rotational shift

**Language**:

- Cantonese (preferred)
- Mandarin (preferred)

Work Location: In person

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