F&b Assistant

Greets guests and presents them with the menu.
- Informs guests about the special items for the day and menu changes if any.
- Suggest food and beverages to the guest and also try to upsell.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed
- Communicate to the guest and provide assistance with their queries.
- Coordinate with the kitchen staffs to ensure smooth operation and guest satisfaction.
- Server food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the hotel.
- Help other areas of the restaurant such as answering telephones and completing financial transactions.

**Required Skills**:

- Knowledge of Food and Beverage products, menus and standards of service.
- Good English language skills.
- Excellent oral communication skills required
- Positive interpersonal skills required

**Experience**
- Fresh graduates / 1 year experience in related field

**Benefits**:

- Hostel provided
- Meal provided per day (Breakfast, Lunch & Dinner)
- Laundry for staff
- Medical Insurance
- Staff Discount

**Job Types**: Full-time, New-Grad

Pay: RM1,500.00 - RM1,700.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- F&B Service: 1 year (required)

License/Certification:

- Food Handling Certificate (required)