Game Advisor

**Responsibilities and Accountability**:

- Accountable for maintaining a high level of professionalism with clients, & working to establish a positive relationship with them.
- Sometimes required to use some level of judgement in defining solutions, adapt existing process, and escalate critical or more complex queries to the next level for resolution.
- Have the ability to deliver quality work in a fast paced environment.
- Understand client policies and guidelines.
- Attend and solve doubts complaints and comments to users/customers.
- Ability to perform different tasks at once.
- Flexible to work in shifts.

**Job Requirements**:

- SPM, High School Graduate, Diploma, IT education or comparable IT professional experience.
- Korean language proficiencies: Advance Level (TOPIK Level 4/5/6)
- Well converse in English.
- Video game knowledge preferred.
- Fresh Graduates are welcome to apply.

**Job Type**: Full-time

**Salary**: Up to RM7,500.00 per month

**Ability to commute/relocate**:

- Cyberjaya: Reliably commute or planning to relocate before starting work (required)

**About Agensi Pekerjaan Smarttrend Sdn Bhd**:
We passionately believe that every company has different needs. By leveraging on the latest technological-driven means of networking, We are able to help global companies connect with innovative talent who will drive their business and growth.