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Payments Processing

3 weeks ago

Kuala Lumpur, Malaysia Cognizant Full time

**Position**: Payments Processing - Mandarin Speaker
**Work Location**: Menara Shell, KL

**Work mode**: Onsite

**Working hour**: Normal working hour, Mon - Fri

**Requirements**:

- 0 - 6 months working experience.
- Good written communication skills and comprehension in English and Mandarin language
- Good on Numerical ability and Logical reasoning.
- Degree or Diploma holder, coming from Finance background, knowledge of terms like accruals, payment cycles etc will be an advantage.
- Maintaining timelines and accuracy in processing.
- Attention to details and ability to meet deadlines.
- SLA Compliance: Executes transactions as per prescribed guidelines and timelines in order to meet SLA targets.
- Participates / supports the TL in the daily huddles, provides training / inputs on processes / business to the team in order to ensure delivery predictability
- Process Compliance: Executes transaction processing in order to meet quality standards. Conducts QC / QA programs as part of the quality plan
- Customer Interaction: Handles / helps resolve escalations at the process level in order to ensure high customer satisfaction
- Process Reengineering: Participate in the ideation process and produces the documentation

**About Cognizant**:
Job ID 45087