Manager, Agency Training

1 week ago

Kuala Lumpur, Malaysia Prudential Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

Support agency development team, agency force and other business channels to achieve their business goals by delivering high impact training modules.

**Principal Duties & Responsibilities**:

- Review, enhance and deliver in-house training modules including virtual/online modules.
- Work with the Faculty Head in curriculum design, module’s development project and support training roll out.
- Plan training sessions for assigned region / channel with business development team and monitor execution.
- Maintain ISO certification and upgrade ISO benchmark.

**Job Specification**:

- Degree in any discipline.
- Minimum 5 years of experience in training field, particularly in financial services industry.
- Experience in agency development will be an added advantage.
- Strong drive and influencing skills.
- Strong communication, presentation and problem-solving skills.
- Must be self-motivated with the ability to work under minimum supervision.
- Self-starter with pleasant personality and service-oriented work perspective.
- Good knowledge of training functions and good understanding of the operative aspects of insurance business.

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