Housekeeping Assistant
1 week ago
1. Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc. 2. Cleaning of the rooms may include cleaning the kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, bath tub and etc. 3. Notify the supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to the supervisor according to established procedures. 4. Wear safety protection equipment as provided in line with department regulations and any local legislative requirements. 5. Report to the supervisor needed repairs or unsafe conditions for maintenance action (if required) 6. Respond to guest complaints, and special requests and take actions to ensure guest satisfaction 7. Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping 8. Work as part of a team and communicate with other departments as per property procedures to ensure excellent quality and service. 9. May regularly assist with deep/spring cleaning projects and assist with other duties as assigned. 10. Replenish amenities according to operational standards. 11. Be familiar with all property services/features and local attractions/activities to respond to guest inquiries accurately. 12. Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. 13. Remove soil, dirt, soap build-up, and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain, and floor. 14. Remove dirty bed linen and make up the bed with clean linen. 15. Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure the correct amount and placement of hangers, extra blankets/pillows, and a luggage rack. 16. Authorize to enter guestrooms for cleaning and providing turndown services as per requirement. 17. Return and restock the cart at the end of the shift. 18. Remove all dirty linens, transfer them to a designated area for laundry services, and perform linen counting before incoming and outgoing linens. 19. Replace facial, toilet tissue, and bathroom amenities in the correct amount and location. 20. Promotes goodwill by beings courteous, friendly, and helpful to guests, managers, and fellow employees.
Perfect Host was founded to make short term renting via Airbnb and other platforms simple and convenient. We are comprised of a bunch of avid travelers that have been in the property industry for years. We see the huge upside potential of short term rental (Airbnb) over long term rental and hence decided to share our expertise with other property owners
PMR / PT3 or Equivalent
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