Customer Services

**Key Responsibilities**: - Process orders, track shipments, and update customer records - Resolve customer issues and complaints in a timely and professional manner - Coordinate with internal teams to ensure timely deliveries and quality service - Prepare and maintain reports related to customer service performance - Assist in managing customer accounts...

About the role We are seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic team at BizLink Technology (S.E.A) Sdn. Bhd. in Perai, Penang. As a full-time Customer Service Representative, you will be the primary point of contact for our valued customers, providing exceptional support and contributing to the...

About the roleAs a Customer Service Executive at ZW Packaging Sdn Bhd, you will play a pivotal role in delivering exceptional customer service and support to our valued clients. Based in our Perai, Penang office, this full-time position will see you engage directly with customers, handling enquiries, resolving issues, and ensuring a positive brand...

About UsRedRadar International is a recruitment agency based in Kota Damansara, Petaling Jaya.Since 2012, we have helped over 5,000 candidates secure their dream jobs with companies that truly value their talent.We specialize in connecting the right individuals with the right opportunities — and we'll support you every step of the way, from application to...

**Responsibilities**: - To respond to customer inquiry for new and existing product - To expedite the goods and make sure the goods are delivered on time - Follow-up with customer regarding complaints - Other customer service related works **Benefits**: - EPF - SOCSO - Annual Leave

If you enjoy speaking to customers, having strong problem-solving, communication skills and have the right drive to build a great customer service driven career ahead, we have something for you! - Basic + Commission + Incentives - Training and coaching provided - Positive, Helpful and Young environment **You will play an important role to**: - Respond to...

To coordinate with customers and agents for shipment booking via air, sea, land delivery to local and oversea. - To prepare documents required for shipment. - To monitor the shipment delivery and readiness the shipment for delivery. - To solve customer complaints an maintain good relationship with customers. - Monitor the warehouse clerk job tasks. - Any...

1. Receive incoming calls. 2. Compile the Service Request Form and Repair note once received. 3. Update information to the customer database. 4. Contact the customer and arrange for a suitable time for the technician's home visit. 5. Any ad-hoc task from superior. 6. Mandarin speaking is an added advantage, as this role might need to communicate with the...

Answering customer enquiries or passing them on to the appropriate department. - Giving information and helping to solve customer problems. - Selling products and taking orders. - Arranging services for customers. - Processing complaints and, if appropriate, issuing refunds. - Taking information from customers and entering it on a database. - Taking payments...

Key Responsibilities:1.Manage the full order cycle from confirmation to final cargo delivery.2Liaise directly with customers on shipping documents (e.g. packing list, invoice) and ensure accurate handover to internal teams.3.Coordinate with logistics service providers, including shipping lines and trucking companies; compare rates and ensure reliable...