Director of Food

1 day ago

Kota Kinabalu, Malaysia Shangri-La Hotels Full time

Shangri-La Rasa Ria, Kota Kinabalu
Be part of our Shangri-La family
At Shangri-La Rasa Ria, Kota Kinabalu, we believe our people are our greatest asset. We prioritize your growth by offering exceptional learning opportunities, career advancement pathways, and a supportive work environment that feels like family. Our commitment to honour, respect, and inclusivity ensures every colleague feels valued and empowered to thrive.
As a preferred employer, we provide competitive work benefits, equal opportunities, and comprehensive training programs to help you reach your full potential. From internal promotions to recognition initiatives, we ensure every team member is set up for success and acknowledged for their contributions.
Nestled along the stunning coastline of Sabah, our resort offers more than just a workplace. With 494 guest rooms, a 64-acre nature reserve—the Rasa Ria Reserve—home to wildlife like long-tailed macaques and slow lorises, and an 18-hole championship golf course with breathtaking views of Mt. Kinabalu (a UNESCO World Heritage site), we inspire a deep connection to nature, purpose, and community.
Joining Shangri-La Rasa Ria is more than a career move—it’s an opportunity to be part of a legacy of excellence, sustainability, and heartfelt hospitality. Together, we strive to create unforgettable moments for our guests and meaningful growth for our people.
We're looking for an experienced leader as the Director of Food & Beverage required for our Food & Beverage Service Division.
Job Summary
Reporting to the Resident Manager, the Director of Food & Beverage will be responsible for maximizing profit and service quality, ensuring that our guests receive the level of service they deserve.
A few of the defining attributes of the Director of Food & Beverage are his/her engaging personality and exceptional people management skills coupled with strong business acumen and innovation.
The Director of Food & Beverage will also need to demonstrate a solid understanding of budgeting and P&L, cost control and Human Resources processes and procedures, including training and staff engagement.
Attributes
Has strong leadership quality with integrity and is willing to challenge the status quo.
Highly motivated, mature, and able to work independently with high speed of execution.
Attention to detail, service minded.
Strong work ethic.
**Requirements**:
Previous experience in a similar capacity at a luxury chain.
Hospitality and/or F&B qualifications at degree level or above.
Exceptional communication skills in English (both written and spoken). Other language(s) are advantageous particularly Mandarin.
Exceptional ability to build long-lasting relationships with clients and colleagues.
Relevant experience in a quality driven environment.
Natural ability to anticipate guests’ needs.
Excellent knowledge of F&B operations.
Demonstrate innovation in F&B marketing and promotions.
Strong organizational skills with ability to multi-task.
Consistent record of people and team development.

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