F&b Service Assistant

7 days ago

Nusajaya, Malaysia Frasers Hospitality Full time

**Job Purpose**

To concerned with Food & Beverage services and correct charges at restaurant to maintain and to follows all standard operation procedures in all aspects related to guest’s satisfaction and Company's rules in handling cash.

**Primary duties and responsibilities**
- To make the guests feel welcome and seat the guest.
- To assist the guest in choosing his/her beverage or menu item.
- To take the food or beverage order from the guest.
- To prepare all necessary accompaniments to go with the order.
- To service any requested food or beverage item as per the service policy.
- To have a very good knowledge of all items on the menu and beverage list.
- To assist and respond where possible with any guest needs or additional request, and ensure guests are to be made to feel comfortable at all times.
- To obtain and prepare equipment needed for the service.
- Be cautions of all operating equipment seeing that is properly use and make sure to keep breakage level as low as possible.
- To be responsible for the cleaning of the table, during and after service of the guests.
- To be responsible of collection of all money that are due from the guest.
- To co-ordination between the kitchen and the dining room.
- To ensure maximum cleanliness and to provide comfort by making sure that they are not overdress with service accessories.
- To maintain and perform cashiering on rotation basis following set cashiering procedure and cashiers’ responsibilities.
- To carry out any duties assigned from time to time by Supervisor / Manager.

**Qualifications, experience and skills**
- Education: - SPM or Certificate in F&B and Hospitality or equivalent.
- Fresh graduates are welcomed.
- Good English proficiency and fast learner.

**Required competencies**
- Proactiveness
- Team player spirit
- Sense of ownership/ responsibility over own work
- Problem solving attitude
- Excellent interpersonal and communication skills
- Attention to detail
- Situational awareness

**Working conditions (shifts/ outdoors/ weekends, etc.)**
- Requires shift work over weekends, duty roster to be determined by HOD

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Free parking
- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Nusajaya: Reliably commute or planning to relocate before starting work (required)

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