Current jobs related to Hotel Front Desk Manager - Kuala Lumpur - MNG Hospitality Sdn Bhd

  • Receptionist / Front Desk

    1 week ago

    Kuala Terengganu, Malaysia TY HOTEL Full time

    Their duties may include - **greeting guests as they come in**: - **managing the check-in and check-out process**: - **answering questions and requests**: - **helping with administrative tasks at the front desk**. - **The hotel receptionist must be trustworthy and able to work well with little direct supervision** **Job Types**: Full-time,...

  • Receptionist / Front Desk

    6 days ago

    Kuala Terengganu, Malaysia TY HOTEL Full time

    Their duties may include - **greeting guests as they come in**: - **managing the check-in and check-out process**: - **answering questions and requests**: - **helping with administrative tasks at the front desk**. - **The hotel receptionist must be trustworthy and able to work well with little direct supervision**: - **Have experience 1 year and...

  • Hotel Front Desk

    2 weeks ago

    Kuala Lumpur, Malaysia SEEDS HOTEL CHOW KIT Full time

    1) Perform all check-in and check out tasks 2) Greeting guests upon arrival and making them feel welcomed 3)Responds to guests enquiry & complaints in a timely and professional manner 4) To provide front desk services ti guest 5) To carry out duties as required by superior from time to time **Requirements**: 1) Good Attitude 2) Willing to learn and...

  • Hotel Front Desk

    2 weeks ago

    Kuala Lumpur, Malaysia Smile Hotel Chow Kit Full time

    1) Perform all check-in and check out tasks 2) Greeting guests upon arrival and making them feel welcomed 3)Responds to guests enquiry & complaints in a timely and professional manner 4) To provide front desk services ti guest 5) To carry out duties as required by superior from time to time **Requirements**: 1) Good Attitude 2) Willing to learn and...

  • Hotel Front Desk Assistant

    5 days ago

    Kuala Lumpur, Malaysia 1000 Miles Hotel Full time

    Duties and responsibilities: - To assist front office manager in the day-to-day operations at our hotel's front office department, such as welcome/check-in and check-out guests, manage and process reservations, handle payments and prepare related documents and invoices, maintain/update/file guest records as well as related documents - To be responsible in...

  • Front Desk

    6 days ago

    Kuala Lumpur, Malaysia MINGLE MANOR SDN BHD Full time

    A Hotel Front Desk Agent is a professional who is **responsible for greeting guests in an efficient and courteous manner**. As the first face that many see upon arrival, the Hotel Front Desk Agent checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Checking guests in and out. -...

  • Duty Manager Front Office

    5 days ago

    Kuala Lumpur, Malaysia AnCasa Hotel Kuala Lumpur Full time

    **Job Title: Duty Manager - Front Office** **Location**: AnCasa Hotel Kuala Lumpur **Department**: Front Office **Reports to**: Front Office Manager / Hotel Manager **Job Purpose**: AnCasa Hotel Kuala Lumpur Duty Manager is responsible for overseeing the daily operations of the hotel’s front office, ensuring the delivery of exceptional customer service,...

  • Front Desk Duty Manager

    1 week ago

    Kuala Lumpur, Malaysia Marriott International Full time

    Job Description **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in...

  • Front Office Assistant

    3 days ago

    Kuala Lumpur, Malaysia MG CAPITAL SDN BHD Full time

    **Job Summary**: We are looking for a courteous, professional, and well-organized Front Office Assistant to manage the reception area of our hotel. As the first point of contact for guests, you will be responsible for delivering exceptional customer service, handling reservations, check-ins/check-outs, and supporting daily front desk operations. **Key...

  • Hotel Front Office Assistant

    6 days ago

    Kuala Lumpur, Malaysia STEG HOTEL, KL Full time

    **1. RESPONSIBILITIES** - Welcome and greet guests - Answer and direct incoming calls - Inform guests of hotel rates and services - To make and confirm reservations for guests - Ensure proper room allocation - Register and check guests in - Confirm relevant guest information - Verify guest's payment method - Verify and imprint credit cards for...

Hotel Front Desk Manager

2 weeks ago

Kuala Lumpur, Malaysia MNG Hospitality Sdn Bhd Full time

The Front Office Manager has overall responsibility for **supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction**. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.

Job scope includes
- Defining and implementing front desk objectives and procedures.
- Hiring and training staff and managing the shift schedules.
- Tending to guests' complaints and questions and providing exceptional customer service.
- Ensuring that the front desk and reception area is kept clean and organized.
- Maintaining front desk office supplies and equipment.
- Managing budgets, records, and contracts.
- Conducting performance reviews with the front desk staff.
- Generating reports and feedback for presentation to the general manager.
- Performing administrative duties such as filing and updating records, among others, as needed.

**Job Types**: Full-time, Permanent

**Salary**: RM3,000.00 - RM5,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Meal allowance
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Attendance bonus
- Overtime pay
- Performance bonus

**Experience**:

- hotel front desk: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Kuala Lumpur (preferred)