Passenger Service Officer

Main AccountabilitiesSupervise and coordinate daily ground handling and passenger operations.Lead and support the passenger service team to ensure excellent service delivery.Ensure compliance with safety, security, and operational standards.Collaborate with airlines and airport partners for smooth flight operations.Drive continuous improvement to enhance...

**Job Scope**: 1. You will require to provide exceptional customer service to passengers before, during, and after their taxi/limo bookings. 2. Assist customers with ticketing, check-in procedures, and baggage inquiries. 3. Handle passengers complaints and resolve issues promptly and efficiently. 4. Maintain a thorough understanding of airline & TQMS...

Job Requirements:Minimum SPMMalaysian ONLY2 days working and 2 days offRM2500 + RM450 (Allowance) + OTArabic Speaker onlyWorking hours: 9AM - 9PM (Morning), 9PM - 9AM (Night),Having pleasant personality, punctual and good attitudeMust clean shave for menJob Scope:Attend to passengers' enquiries on way finding airport facilities and other passengers'...

Job Requirements:Minimum SPMMalaysian ONLY2 days working and 2 days offRM2500 + RM450 (Allowance) + OTMandarin Speaker onlyWorking hours: 9AM - 9PM (Morning), 9PM - 9AM (Night),Having pleasant personality, punctual and good attitudeFor male candidate, COMPULSORY to clean shave (No moustache and beard)Able to wear malay traditional uniform (Baju melayu / baju...

**Job Requirements**: - Minimum SPM - Malaysian ONLY - 2 days working and 2 days off - RM2500 + RM450 (Allowance) + OT - **Mandarin** Speaker only - Working hours: 9AM - 9PM (Morning), 9PM - 9AM (Night), - Having pleasant personality, punctual and good attitude **Job Scope**: - Attend to passengers’ enquiries on way finding airport facilities and other...

**Job Requirements**: - Minimum SPM - Malaysian ONLY - 2 days working and 2 days off - RM2500 + RM450 (Allowance) + OT - **Mandarin** Speaker only - Working hours: 9AM - 9PM (Morning), 9PM - 9AM (Night), - Having pleasant personality, punctual and good attitude - Must clean shave for men **Job Scope**: - Attend to passengers’ enquiries on way finding...

**Job Requirements**: - Minimum SPM - Malaysian ONLY - 2 days working and 2 days off - RM2500 + RM450 (Allowance) + OT - **Mandarin** Speaker only - Working hours: 9AM - 9PM (Morning), 9PM - 9AM (Night), - Having pleasant personality, punctual and good attitude - Willing to clean shave (For men) **Job Scope**: - Attend to passengers’ enquiries on way...

**Job Requirements**: - Minimum SPM - Malaysian ONLY - 2 days working and 2 days off - RM2500 + RM450 (Allowance) + OT - **Mandarin** Speaker only - Working hours: 9AM - 9PM (Morning), 9PM - 9AM (Night), - Having pleasant personality, punctual and good attitude **Job Scope**: - Attend to passengers’ enquiries on way finding airport facilities and other...

**: - **Mandarin speaker only - To provide excellent customer service to passengers and stakeholders - Attend to passengers enquiries on way findings, airport facilities and other passenger issues - Proactively approach passengers and offer assistance - Handles and assist passengers / stakeholders on-site complaints and issues **Job Types**: Full-time,...

**Date**:17 Nov 2025 **Location**: Sepang, 10, MY, 64000 **Company**:Malaysia Airports Holdings Berhad** POSITION GENERAL SUMMARY** - To ensure smooth and efficient operations of terminal. **ESSENTIAL POSITION FUNCTIONS**- - Monitor the operations within and coordinate with related agencies and units; to ensure smooth flow of passengers. - Ensure all...