Front Desk @ Sutera

7 days ago

Johor Bahru, Malaysia JOBBUILDER Full time

Job Description:

- Customer Appointments:

- Answer incoming calls and schedule customer appointments.
- Contact customers to confirm or reschedule appointments.
- Efficiently manage appointment slots to maximize scheduling.
- Invoice Management:

- Ensure the accuracy of all invoices.
- Issue invoices and obtain customer signatures.
- Customer File Management:

- Handle customer files by documenting, sorting, and keeping them ready for use.
- Check customer documents (e.g., consent forms) and ensure they are properly signed.
- Customer Reception:

- Greet and receive customers warmly upon arrival.
- Provide an introduction to the company and its products.
- Inventory and Stock Management:

- Order, receive, and conduct stock counts for inventory, stock, and utilities.
- Front Desk Environment:

- Maintain the cleanliness and organization of the front desk and front-end area.
- Customer Communication:

- Send promotions, birthday wishes, and greetings to customers to enhance customer engagement.
- Document Handling:

- Receive and send out documents as needed.
- Others:

- Support company event & function when necessary
- Perform any other expressed or implied duties required by the superior

**Requirements**:

- Min SPM & above
- Strong communication & interpersonal skills
- Excellent organizational and multitasking abilities
- Attention to detail and accuracy in handling documents and invoices
- Ability to manage inventory and stock effectively
- Familiarity with front desk and customer service operations
- Able to speak Mandarin
- Able to work 6 days

**Benefits**:

- Product Sales = 3% Other Incentive (Based on performance) = RM500 to RM1,000

Pay: RM1,500.00 - RM3,000.00 per month

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