Retail Area Manager

2 weeks ago


Kuala Lumpur, Malaysia Artemis Solutions Recruitment Agency Full time

Maximizing sales and profitability.
- Providing your team with a stimulation and supportive environment.
- Maintaining and increasing standard of customer service.
- Driving team performance.
- Controlling the training and development of your staff.
- To pro-actively contribute to the formulation and direction of the retail strategy and implement projects and trials for the Area.
- To support the management of customer service activities and staff competence so as to optimize and sustain sales performance and customer satisfaction.
- To ensure that all outlets adhere to compliance requirements in all areas of operational activity, company policies and procedures.
- To clearly and concisely communicate business and Area objectives to managers so that they remain well informed of business activity and of their required contribution to targets.
- To achieve stock control targets in line with company guidelines to prevent financial loss.
- To identify underperforming outlets and develop a business plan to address and manage issues effectively.
- To achieve successful Mystery Shop results through the development and training of staff.
- To collate and provide constructive feedback on VM standards to the business.
- To ensure that the visual presentation of all stores represents the brand image.
- To support the delivery of all marketing campaigns.
- To develop an effective network of communication across the Area to ensure shared knowledge and understanding of business activity.
- To recruit and ensure the full implementation of induction programmed for new staff and monitor ongoing performance needs.
- To create a positive environment that results in stable retention and a reduction of labour turnover.
- To undertake any other reasonable duties as requested by the Operation Manager.

Requirement
- 3 years experience and above as retail area manager

**Job Types**: Full-time, Permanent

Pay: RM5,500.00 - RM7,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Commission pay
- Yearly bonus

**Experience**:

- Retail management: 3 years (preferred)


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