Service Technician

6 hours ago

Kuching, Malaysia Berjaya CKE Enterprise Sdn. Bhd. Full time

**Position Summary**:
The Service Technician is responsible for dismantling, assembling, troubleshooting, testing, and servicing the Company’s products (after-sales service). We are currently seeking a Service Technician to join our Service Department Team and be based at our **CKE Holdings Branch (Kuching - Sarawak)**.

**Responsibilities**:

- Carry out 100% after-sales troubleshooting of the company’s products and service visits of the units within your designated customers and territory to achieve customer satisfaction.
- Ensure all work performed (i.e., servicing, parts replacement, repairs, troubleshooting, and breakdown) is documented following the relevant customer's request.
- Liaise and communicate effectively with customers while on-site to build rapport and provide the highest-quality service.
- Willing to travel within the **Kuching and neighbouring a**reas for work and be able to stand by to attend callbacks.
- Able to travel outstation as and when required by the Superior.
- Good work ethic and ability to perform overtime as and when required by the Superior.
- Ability to work independently and as part of a team, under pressure, and beyond regular hours to meet tight deadlines.
- Any other duties that the Superior may give from time to time.

**Requirements**:

- Must be willing to work at **CKE Holdings Branch (Kuching - Sarawak)**.
- **To undergo 1~2 months of Familiarization Training at Wisma CKE Holdings (HQ - Cheras). Flight tickets and accommodation will be arranged by the Company.**:

- Possess a Diploma or Certificate in Mechanical/ Electrical/ Electronic Engineering or any related Technical Field.
- Having relevant working experience in repairing kitchen equipment and commercial refrigerators with a minimum of 3-5 years of experience.
- Strong knowledge of various kitchen equipment, including ovens, grills, fryers, dishwashers, refrigeration units, etc.
- Proficient in troubleshooting and repairing equipment malfunctions and breakdowns; mechanical/ electrical/ electronic failures.
- Possess valid B2, D Class driving license.
- **1 Full-time position available.**

**Benefits**:

- Overtime Payment (Rate as per the Employment Act’s requirements).
- Staff Benefits (Annual/ Medical/ Hospitalisation/ Congratulatory/ Compassionate Leave & Medical Coverage).
- Statutory Contributions (EPF, SOCSO & HRDF).
- Annual Salary Increment and Bonus (based on Company Performance).
- Technical Service Training will be provided.
- Company Uniforms will be provided.

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM3,000.00 per month

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