Server @ Four Seasons Resort Langkawi

**JOB FUNCTIONS**:
1. The ability to follow proper payroll and uniform procedures.
2. The ability to offer guest of the restaurant an enjoyable, expertly served beverage/dining experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness.
3. To have superior knowledge and be also executive efficiently the sequence of service for breakfast and dinner.
4. The ability to anticipate and service of guest’s requirements before request are necessary
5. The ability to serve and clear food and beverage items in an unobtrusive and professional manner.
6. The ability to be familiar with the wine and beverage service including stemware used and appropriate garnishes.
7. To be well versed with all Food and Beverage offerings in the outlet and be also to confidently discussed other F&B areas with guest confidently.
8. The ability to provide quick and efficient service to all guest and up-keeping the FS Core and Culture Standards.
9. The ability to utilize a “Captain’s Pad” correctly and the sake of communication.
10. The ability to complete opening and closing side work as assigned and have all
tables set according to standard.
11. The ability to present menus and explanations for all menu items as well as specials
of the day.
12. The ability to present children’s menus when appropriate, and describe specials.
13. The ability to utilize the hotel’s computer system ringing up sales, printing checks,
closing checks and completing readings.
14. The ability to carry trays, bus and reset table with linen, china, glass and silver.
15. The ability to change ashtray, serve cigarettes, crumb tables and offer after dinner
drink and cigars.
16. The ability to ascertain a guest’s satisfaction and handle any problem which may
arise informing a manager of the problem and how it was resolve.
17. The ability to handle a guest walk out.
18. The ability to service all needs for any private dining room or private function.
19. The ability to report any accident immediately, no matter how minor to a manager.
20. The ability to recognize and address potential intoxicated disruptive or undesirable
guests.
21. The ability to respond properly in any hotel emergency or safety situation
22. The ability to move tables and chairs.
23. The ability to breakdown any buffets, displays or side stations when needed.
24. The ability to clean service area when needed.
25. The ability to clean the terrace and the area surrounding it when needed.
26. The ability to perform other tasks or projects as assigned by hotel management and
Staff.

**Company Goal & Vision**:
We, Four Seasons Hotels and Resorts have chosen to specialize within the hospitality industry by offering only experience of exceptional quality. Our Objective is to be recognized as the company that manages the finest hotels, resorts and residence clubs wherever we locate. We create properties of enduring value using superior design and finishes and support them with a deeply instilled ethic of personal service. Doing so allows Four Seasons to satisfy the needs and tastes of our discerning customers and to maintain our position as the World's premier luxury hospitality company.

**Achievement**:
- Four Seasons Resort Langkawi was named the highest ranked Resort in Malaysia by Condé Nast Traveler’s 2020 Readers’ Choice Award, the most renowned international travel publication in the travel industry. Chosen as the #1 resort in Malaysia.

**Benefits and Perks**:
- Four Seasons believes in offering the best to the best; check out some of our amazing benefits
An opportunity to be a part of a cohesive team with opportunities to build a successful career with global potential.
Learning and Development opportunities both in-person and online trainings.
The opportunity to engage in a diverse and challenging work environment.
Complimentary and or Discounted Hotel Stays.
Competitive Salary.
Excellent Benefits Package that includes Medical, Dental, EPF, SOCSO etc.
Complimentary employee meal and uniforms.
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5