Guest Service Officer

**Job Number** 23138284 **Job Category** Rooms & Guest Services Operations **Location** The Westin Langkawi Resort & Spa, Jalan Pantai Dato Syed Omar, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

**Position Summary** At **TC Garden Resort**, our Front Office is the heart of guest service. As the **Front Office Supervisor**, you will oversee daily front desk operations, ensuring smooth check-ins, check-outs, and excellent guest experiences. You’ll lead and guide the FO team, handle escalations, and work closely with other departments to deliver the...

**Additional Information** Guest Relations Manager **Job Number** 23118968 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Langkawi, Jalan Pantai Kok, Teluk Nibung, Langkawi, Kedah, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all...

**Job Title: Front Office Assistant** **Department: Front Office** **Report to: Front Office Manager** **Location: Wings by Croske Resort Langkawi** **Summary**: **Job Descriptions**: - Provides warm hospitality to all guests during their stay - To handle check-ins and check-outs of guests - Providing guest services to guests which includes intro to...

**Job Summary** The Assistant Front Office Manager leads and manages the daily operations of the Front Office Department, ensuring smooth service delivery, high guest satisfaction, and effective team performance. This role is responsible for supervising guest services, staff training, operational standards, and coordination with other departments to deliver...

**Job Summary**: **Key Responsibilities**: - Assist the Front Office Manager in managing the front desk, concierge, and guest services teams. - Ensure smooth check-in and check-out processes, providing exceptional service to all guests. - Handle guest inquiries, requests, and complaints promptly and professionally. - Monitor and maintain high standards of...

**Job Summary** The Front Office Assistant is responsible for providing efficient and professional service at the hotel’s reception and guest service areas. This role involves welcoming guests, managing check-in/check-out procedures, handling reservations, and ensuring that guest needs are attended to promptly and courteously. **Key...

Job Vacancy: Assistant Front Office Manager (AFOM) Location: Wings by Croske Resort Langkawi, Malaysia **Job Type**: Full-Time Industry: Hospitality About Us: Wings by Croske Resort Langkawi is a premier destination for luxury and comfort, offering world-class facilities and exceptional guest experiences. Located amidst the breathtaking beauty of...

**Key Responsibilities and Accountabilities** The Duty Manager is responsible for ensuring that all guest requests and needs are promptly and effectively addressed, while also being responsive to the directives of the Assistant Front Office Manager and Hotel Manager. **Core Duties**: - **Smooth Operation of the Front Office**: Oversee the day-to-day...

Hotel reservations to fulfill reservation requests by determining the rooms available to meet customer desires TO BECOME ONE OF THE LUXURY HOTELIER WIH HOSPITALITY BASIC SERVICE TO ALL LOCAL AND INTERNATIONAL GUESTS Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5