Retail Manager

16 hours ago

Kulai, Malaysia Hiredly X Full time

Store Management
- Manage and implement plans established by the company to achieve sales and operational goals of customer satisfaction, productivity and profitability.
- Ensure the daily timely opening and closing of the store as a key holder.
- Ensure all internal store SOPs are adhered to.
- Roaster planning to ensure effective manpower manning in store.

Sales and Customer Service
- Ensure and promote good customer service by maintaining good product knowledge.
- Monitor staff interaction with customer and identify gaps for potential coaching and development.
- Motivate team to achieve sales target.
- Support team in resolution of issues relating to customer, after sales and operations.

Visual Merchandising Management
- Ensure correct interpretation and implantation of the visual guideline, keeping the retail team up to date about visual issues, and ensuring maintenance, through a close cooperation with the Visual Display team.

Inventory Management
- Oversee the entire stock management process and ensure all necessary paperwork are in order.
- Ensure Cycle Count and Quarterly Stock Take are conducted in an orderly manner.
- Provide timely and regular update on all Cycle Count and Quarterly Stock Take reports.

**Requirements**:

- Min 5 years of experiences in supervisory capacity from the retail sector, preferably with proven track record in Home Living retail.
- Driven with strong leadership and communication skills to manage team in achieving set standards for all aspects of store operations.
- Independent individual with strong decision-making skills.
- Passionate in growing a career within the Home Living Lifestyle sector.

**Job Types**: Full-time, Permanent

**Salary**: RM3,500.00 - RM4,500.00 per month

**Benefits**:

- Health insurance

Schedule:

- Afternoon shift
- Day shift
- Holidays
- Weekend jobs

Supplemental pay types:

- Overtime pay

Application Question(s):

- Expected salary, current salary and notice period
- Reason for leaving current role (if any)

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