Customer Care Executive

7 days ago

Kuantan, Malaysia KVC Full time

**KVC Industrial Supplies Sdn** **Bhd** is a leading Industrial supplier in Malaysia, founded in 1989. Today, we have more than 20 sales offices all over Malaysia, headquartered in Bangi, Selangor with approximately 600 associates to serve over 6,000 active customers. To ensure sustainable growth, the Group has expanded and diversified its business across 4 Pillars: Original Equipment Manufacturing (OEM), Maintenance, Repair & Operating Supplies (MRO), Specialist for Building and Verticals in Utilities & Infrastructure.

Are you ready to start a challenging new career? Are you a team player, enthusiastic, and motivated to achieve great things? Start a career like no other at KVC. We are passionate about offering our associates challenges, responsibilities, coaching and learning opportunities to bring their careers to the next level.

**Responsibilities**:

- Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
- Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents.
- Assist sales order processing and follow up on delivery status of orders and track on collection.
- Coordinate with logistics department to ensure on-time delivery to customer.
- Liaise with customers to provide update order status.
- Process sales data, sales progress reports and other sales related records and reports.

**Requirements**:

- Diploma / Degree in any discipline.
- quotations spec in engineering mechanical, dealing with customer
- Preferably 1 to 3 years working experience in related field.
- Computer literate and proficient in MS Word, MS Excel and MS Power Point.
- Good communication and interpersonal skills.
- Self-motivated, independent and possess initiative.

KVC celebrates every success; they support each other and empower you to reach your true potential, and this happen the moment you walk into office; you are respected for being you.

**More information on KVC**:
Facebook: KVC Industrial Supplies Sdn Bhd

Instagram: kvc.career

LinkedIn: KVC Industrial Supplies (A Sonepar Company)

Youtube: KVC Industrial Supplies Sdn Bhd

**What are you POWERED by?**

**We are KVC - POWERED by DIFFERENCE

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