Customer Care Executive

1 week ago

Kuantan, Malaysia KVC Industrial Supplies Sdn Bhd Full time

**Responsibilities**:

- Handle incoming calls and attend customer enquiries, ensure excellent and timely response to customers.
- Provide internal sales support which including preparing quotation, confirmation order, delivery order, invoices and other relevant documents.
- Assist sales order processing and follow up on delivery status of orders and track on collection.
- Coordinate with logistics department to ensure on-time delivery to customer.
- Liaise with customers to provide update order status.
- Process sales data, sales progress reports and other sales related records and reports.

**Requirements**:

- Diploma / Degree in any discipline.
- Computer literate and proficient in MS Word, MS Excel and MS Power Point.
- Good communication and interpersonal skills.
- Self-motivated, independent and possess initiative.
- Fresh graduates will only be considered.

Pay: RM2,200.00 - RM3,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Kuantan: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- Mandarin (preferred)

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