Product Specialist

2 weeks ago

Kuala Lumpur, Malaysia TG Human Resource Services Sdn. Bhd. Full time

Summary:
As a ServiceNow Developer, the primary responsibility will be to design, develop, and implement solutions using the ServiceNow platform. The role required to work closely with stakeholders, system administrators, and other development teams to understand business requirements and translate them into efficient and effective ServiceNow solutions. The expertise in ServiceNow development will contribute to improving processes, workflows, and user experiences within the organization.

Job Responsibilities:

- To collect the requirements, design, develop, configure, test, implement, support and improve ServiceNowITSM tool.
- Analyse the business operation needs and translate into technical requirement
- To support, troubleshooting, administration, perform patching and upgrades of ServiceNow.
- Write server-side scripts, client-side scripts, business rules, and UI policies using ServiceNow's scripting language.
- Customize and extend ServiceNow functionalities using platform features like Business Rules,
- Script Includes, UI Actions, UI Macros, and Service Portal.
- Collaborate with cross-functional teams, including system administrators, business analysts and project managers to deliver successful ServiceNow projects.
- Advise on tools technology adoption based on business & technical consideration.
- Propose integration strategies for the various technology components to achieve a holistic solution.

Job Requirement:

- Minimum 3 years’ experience with implementation and support of ServiceNow modules.
- Must have ServiceNow certification, (e.g., Certified Application Developer).
- Three (3) or more years of experience as a ServiceNow Technical Consultant, with hands-on experience in ground up implementations with ServiceNow products.
- Two (2) or more years of experience with ServiceNow Service Portal and widget development (Angular JS, JavaScript, CSS, HTML).
- Knowledge and experience integrating ServiceNow using platform APIs and integration tools is a MUST.
- Solid understanding of web technologies such as HTML, CSS, and RESTful APIs.
- Strong communication and interpersonal skills.

**Job Types**: Full-time, Contract
Contract length: 12 months

Pay: RM7,000.00 - RM12,000.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Yearly bonus

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