Guest Service Officer

To perform a smooth check in and check out for hotel guests in a friendly and efficient manner. - To greet guests and assisting them with information on the hotel, local attractions and services. - To attend daily shift briefing at the commencement of each shift. - To constantly updates folios and checks payment details of newly arrived guests. - To note...

To perform a smooth check in and check out for hotel guests in a friendly and efficient manner. - To greet guests and assisting them with information on the hotel, local attractions and services. - To attend daily shift briefing at the commencement of each shift. - To constantly updates folios and checks payment details of newly arrived guests. - To note...

Maintain a high level of guest satisfaction by overseeing the whole front office activities - Evaluate front-office team members' performance while also hiring, training, encouraging teamwork, and setting a high level of customer service standards - Increase occupancy and profitability by developing and promoting hotel services and amenities through...

**Additional Information** **Job Number**25153539 **Job Category**Rooms & Guest Services Operations **Location**Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...

**Company Description** Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city...

**Job Number** 23148749 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...

**Job Number** 23199444 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

J321-Guest Service Assistant Petaling Jaya, Selangor RM2,500 - RM3,500 Per Month **Requirements**: - Able to speak in **English**, **Bahasa Malaysia** and **Mandarin**: - Fresh graduates are welcome to apply - Excellent communication and interpersonal skills with a confident and outgoing personality and an ability to interact with people at all levels -...

Ensure professional service standards is constantly practiced.To check in all guests, Groups & Tours to the Hotel in an efficient and welcoming manner, ensuring an outstanding first impression.To be totally familiar with all facilities, functions and special events in the Hotel on a daily basis, assisting guests with any inquiries.To be aware of all services...

Job DescriptionThe Guest Relations / Receptionist serves as the first point of contact for visitors and guests, ensuring a warm, professional, and welcoming experience. This role is responsible for managing front desk operations, handling incoming calls and correspondence, coordinating appointments, and providing administrative support to ensure smooth daily...