Duty Manager

**Responsibility** - To manage and ensure effective Front Office operation on administration, staff matters and operational activities during his/her shift of duty. - To supervise day to day operations and ensuring all standard operating procedure are adhered to. - To ensure guests requests and complaints are being handled with promptness, courtesy and...

Greets the VIP guests of the hotel. As directed by the Front Office Manager, performs special services for VIP Guest’s - Assists in VIP’s arrival departure in absence of Front Office Manager - Checks cleanliness of lobby and public area, lights and as well as front office staff in proper and orderly appearance and behaviour - Checks on registration cards...

Greets the VIP guests of the hotel. As directed by the Front Office Manager, performs special services for VIP Guest'sAssists in VIP's arrival departure in absence of Front Office ManagerChecks cleanliness of lobby and public area, lights and as well as front office staff in proper and orderly appearance and behaviourChecks on registration cards of arriving...

**JOB DESCRIPTION** JOB TITLE : DUTY MANAGER REPORTS TO : FRONT OFFICE MANAGER **REQUIREMENT** - At least 3 year(s) of working experience in the related field is required for this position - Versatile in Bahasa and English (verbal and written) - Familiar with OPERA system - Services oriented, have a sense or urgency and task accomplisher - Good...

**JOB DESCRIPTION** JOB TITLE : DUTY MANAGER REPORTS TO : FRONT OFFICE MANAGER **REQUIREMENT** - At least 2 year(s) of working experience in the related field is required for this position - Versatile in Bahasa and English (verbal and written) - Familiar with OPERA system - Services oriented, have a sense or urgency and task accomplishes - Good...

DAIMAN LANDMARK HOTEL - Johor Bahru - Posted on 14-Jun-23 Duty Manager DAIMAN LANDMARK HOTEL Job Description **Description** 1. Concerning with supervision and monitor the work of the room attendants assigned to the floors according to the standard set by Management. 2. To assist the Housekeeper in the daily operational and administrative duties of the...

**Job Purpose** To supervises Front Office team members and ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. **Primary duties and responsibilities**: - Ensure outstanding customer care at all times. - Handling guest complaints, concerns and resolve customer issues, complaints, problems in a quick, efficient...

Job Responsibilities:Oversee daily operations to ensure quality, customer satisfaction, and effective resolution of complaints or disputes.Supervise staffing and align department operations with service, operational, and financial goals to achieve or exceed targets.Lead by example, using strong communication and interpersonal skills to inspire teamwork,...

**Responsibilities**: - Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff and maintaining a calm, professional environment at all times. Supervises and assign duty roster for Front desk, Concierge, Bell Counter, Guest Relations and Business Centre. Responsible...

Ø This role is responsible to assist the Front Office Manager / Assistant Front Office Manager in managing the day-to-day operations of Front Office team. Ø You are responsible for your subordinate(s), providing them the required support, motivation and leadership practices that align with the core values of the Company. You are also required to exemplify...