[immediate Intake] Customer Experience Associates

**Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. 25th June Intake Ara...

Job description **_Urgent Hiring _** **_FRESHERS ARE ALSO WELCOME!!_** **Job Description**: - Respond to customer’s general inquiries - Manage customer feedback accordingly **Requirements**: - Required language(s) : Fluent in English and Bahasa Malaysia - **_Fresh graduates are encouraged to apply_**: - Proficiency in Mandarin will be an...

Responsibilities: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. Benefit: - 5 working days...

**JOB SCOPE**: - To make outbound calls to prospective customers to promote products. - To identify opportunities to cross-sell or up-sell products and to provide services to prospective customers. - To advise customers and to close sales via various payment modes. **REQUIREMENTS**: - Must be energetic, positive minded and good team player - Fresh...

**JOB SCOPE**: - Act as first contact person for technical issues inquiries. - Assist customers regarding any technical issues and provide excellent technical assistance for the customers (remote troubleshooting). **REQUIREMENTS**: - Good English communication skills (spoken & written) - SPM leavers and Fresh Graduates are welcomed to start their first...

**LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with...

_**Career progression after 6 months to be a QA, Customer Service Agent and Trainer Senior!!!**_ **LOCATION**: - Symphony House Ara Damansara, Petaling Jaya (accessible by LRT Ara Damansara Station -10mins walking) - FREE shuttle service transport from LRT station to Office based on selected schedule **JOB SCOPE**: - Respond to customers' general...

**_Come and Join one of the top BPO companies in Malaysia that received "Best companies to work for in 2020"!_** - Respond to customers' general queries, complaints/feedbacks in a timely and accurate way - Assist and resolve customers' inquiries with technical issues - Manage customer complaints and feedbacks accordingly **Requirements**: - Required...

**Job Descriptions** - Assist and resolve customers' inquiries, complaints, feedbacks related to the company's product and services. **Requirements**: - SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided - Good command of English in both verbal and written communication. **Salary**: Up to...

**Responsibilities**: - Assist customers with product or service information. - Handle complaints and provide effective solutions. - Maintain a professional and friendly attitude at all times. **Requirements**: - Minimum qualification: SPM/Diploma or equivalent. - Strong communication and problem-solving skills. - Able to work in a team and under mínimal...