Hospitality Assistant

1 week ago


Kota Damansara, Malaysia Malaysia University of Science and Technology Full time

**Job description**

Ready for an adventure where every day counts? Become a Hostel Assistant at University of Science and Technology (MUST) and help us shape an amazing living experience for our students

**Key Responsibilities**:

- Supervise hostel activities, ensuring that students adhere to hostel rules and policies.
- Handle check-ins and check-outs, ensuring a smooth transition for all residents.
- Address student queries and concerns, acting as a supportive and approachable point of contact.
- Conduct regular room inspections and ensure common areas are clean and well-maintained.
- Coordinate with maintenance teams to ensure the hostel's facilities are in good condition.
- Respond to emergencies and conflicts, ensuring timely resolution while prioritizing student safety and well-being.
- Maintain accurate records, including student occupancy and incident logs.
- Organize and promote community-building activities to enhance student life and interaction.
- **Diploma in Hospitality Management, or a related field** (required).
- **SPM qualification** (or equivalent) is also acceptable, especially if you have experience in a related role.
- Excellent communication and interpersonal skills, with the ability to engage with a diverse student body.
- Strong problem-solving skills and the ability to remain calm in emergencies.
- Organizational skills with attention to detail and the ability to multitask effectively.
- A proactive and approachable attitude, with a genuine interest in supporting students.
- Flexibility to work weekends, evenings, and on-call shifts as required.

Pay: RM2,000.00 - RM2,500.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Health insurance
- Maternity leave
- Professional development

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- Kota Damansara: Reliably commute or planning to relocate before starting work (preferred)


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