Customer Service Operation Logistic

1 week ago


Seremban, Malaysia MALEVA (M) SDN BHD Full time

**Key Duties & Responsibilities**

**Customer Service**
- Prepare quotations, invoices, and delivery documents.
- Handle customer complaints professionally and promptly.
- Provide customers with delivery status reports.

**Operation Logistic**.
- Monitor delivery progress (delivery tracking).
- Manage import/export documents (e.g., Delivery Order, Bill of Lading, customs clearance).
- Prepare daily/weekly delivery reports for management.
- Ensure compliance with logistic procedures, safety standards, and regulations.

**Internal Coordination**
- Work closely with Operations, Forwarding Agent, Boarding Officer, and Drivers.
- Share daily schedule and pre-alerts to ensure smooth operations.
- Coordinate with Finance for billing, payment collection, and outstanding invoices.

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Professional development

**Experience**:

- LOGISTIC: 2 years (required)
- Customer service: 2 years (preferred)

**Language**:

- English (required)

Work Location: In person



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