Manager, Business Continuity Management

Location: RedQ
- Department: Aviation Risk Management
- Entity: AAAMS
- Status (Full time/part time/contract): Full time

**JOB DESCRIPTION**:
The job holder is responsible for developing, implementing, and maintaining the organization's business continuity and disaster recovery frameworks. This role ensures that the company can effectively respond to disruptive incidents, safeguard critical business functions, and minimize downtime in the event of unforeseen crises. The role involves conducting risk assessments, business impact analyses (BIA) and scenario testing to enhance the organization's resilience.

The job holder will also be required to coordinate the Enterprise Risk Management (ERM) process within the Group. This would entail that elements of cyber and ICT risks are properly identified, assessed, mitigated and reported in line with the internal guidelines and regulatory requirements.

Given the evolving nature of cybersecurity threats, natural disasters, regulatory changes, and operational risks, the BCM Manager must stay ahead of emerging trends and continuously refine continuity strategies.

The position demands strong leadership, strategic thinking, and the ability to manage high-pressure situations effectively.

**Y**OUR ROLE AS A**:
Manager, BCM

**WHAT YOU’LL CHAMPION**:

- Propose to the Group Head in developing an effective BCM framework, policy and procedures, while ensuring periodic review, to ensure its relevance to the operating environment.
- Facilitate the implementation of risk management processes of identification, assessment on adequacy of control, monitoring and compilation of ICT and cyber risks by the business units/ entities for Board reporting in accordance with the Risk Management Policy.
- Integrate Risk Management with strategic management process towards a successful delivery of BCM strategy as aligned with Management and Board expectations.
- Plan, conduct, and debrief crisis simulation exercises to test the adequacy of existing BCP plans and strategies.
- Act as a coordinator for Business Continuity/ Recovery efforts after a disruption event.
- Liaise with the core department and teams to identify gaps, set recovery time objectives and convey business needs/expectations.
- Assist the Business to design BCP goals, objectives and scope for an effective BCP Plan.
- Facilitate an effective reporting and monitoring mechanism in ensuring prompt identification, assessment and action plans formulation to address BCM/ ERM issues that warrant attention of the Management and the Board.
- Assist the Group Head on appropriate reporting to the Board and associated Board Committees of related companies.
- Establish and enhance relationships across BCM network to establish brand and credibility as an expert and collaborate across various efforts.
- Engage with assurance functions (Group Audit, External Auditors - where required) and other control functions for effective management of BCM/ ERM within the Group.
- Facilitate the appointments of Business Continuity/ Risk Officers within the Group for effective implementation of BCM/ ERM processes.
- Coordinating training and organizing awareness programs and sharing of BCM/ ERM best practice across the Group.
- Assist in management of the overall engagement including making plans, budgets, and schedules.
- Coach, mentor and train team members towards the right BCM/ERM implementation.
- Any other tasks delegated by the Group Head.

**WHO YOU ARE**:

- Bachelor's degree in Risk Management, Business Administration, Finance, Law, or a related field with a minimum 5 years prior experience in Enterprise Risk Management, Business Continuity Management, Information Technology or Operations.
- Professional certifications such as Certified Risk Management Professional (CRMP), Certified Information Systems Auditor (CISA), IT Disaster Recovery, or Crisis Management (e.g., CRISC, CISM, PMP, ICOR, ARM) will be an added advantage.
- Experience with doing presentations, reports and minutes; able to prioritize, focus, persevere, manage time well and aim to deliver from start to finish (good project management skills).
- Proficient in areas such as risk management, business continuity management, compliance, integrity, governance and/ or process improvement.
- Experience in leading, managing and collaborating with diverse personnel/ teams from different cultures in multiple geographical locations.
- Proficient in ISO 31000 (Risk Management), ISO 22301 (Business Continuity),and/ or other similar frameworks and methodology is an added advantage.
- Positive work attitude, flexible, able to work independently and willing to take on new challenges.
- Excellent communication and stakeholder management abilities.
- Willing to travel and lead BCM and Risk Management related activities
- Strong analytical and problem-solving skills, with the ability to challenge existing practices and identify gaps in business continuity and resilience processes**.**
- Excellent c