Manager, Project Ancillary

2 weeks ago

Sepang, Selangor, Malaysia AirAsia Aviation Management Services Sdn. Bhd. Full time 90,000 - 120,000 per year


Job Description

  • Location: RedQ
  • Department: Aviation Commercial, Ancillary
  • Entity: AAAMS
  • Status (Full time/part time/contract): Full Time
About The RoleWe are seeking a strategic and results driven Ancillary Project Manager to lead the development, implementation, and optimization of ancillary revenue initiatives across our airline's portfolio. This role is pivotal in enhancing the customer experience while driving incremental revenue through products such as baggage, seat selection, onboard services, and other ancillary offerings.Key Responsibilities
  • Project Management: Oversee the end to end delivery of ancillary product initiatives, from ideation and planning to launch and post-implementation review.
  • Cross-Functional Collaboration: Partner with Commercial, Airline ICT, the MOVE team, Ground Operations, Finance, and other key internal and external stakeholders to ensure seamless execution of ancillary initiatives.
  • Product Development: Identify and develop new ancillary opportunities based on market trends, customer insights, and competitive benchmarking.
  • Performance Tracking: Monitor key deliverables, conduct post launch analyses, and continuously optimize offerings to increase product take up rates and customer satisfaction.
  • Vendor Management: Manage relationships with external partners and suppliers, oversee integrations, and ensure service quality and compliance.
  • Compliance & Risk: Ensure all ancillary initiatives adhere to aviation regulations, data privacy laws, and internal governance standards.
  • Reporting & Insights: Conduct performance analysis across business units, identify root causes, and recommend mitigation plans.
  • Translate data outputs into strategic insights and effectively communicate findings to stakeholders.
Qualifications & Skills
  • Bachelor's Degree in Business, Aviation, or a related field (MBA preferred).
  • Minimum 5 years of experience in the airline, travel, or e-commerce industries, with a focus on ancillary revenue, product, or project management.
  • Strong project management skills. PMP or Agile certification is a plus.
  • Analytical mindset with proficiency in data tools such as Google Excel, Google Sheet and other relevant platforms.
  • Excellent communication and stakeholder management abilities.
  • Passion for aviation and customer centric innovation.
  • High energy, self-motivation, and the ability to thrive in a fast-paced environment.
  • Strong strategic problem solving skills, with a proactive approach to driving action and project ownership.
We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.

  • Manager, Project Ancillary

    2 weeks ago

    Sepang, Selangor, Malaysia AirAsia Full time 120,000 - 240,000 per year

    Job DescriptionLocation: RedQDepartment: Aviation Commercial, AncillaryEntity: AAAMSStatus (Full time/part time/contract): Full TimeAbout The RoleWe are seeking a strategic and results driven Ancillary Project Manager to lead the development, implementation, and optimization of ancillary revenue initiatives across our airline's portfolio. This role is...

  • Intern, Ancillary Pricing

    2 weeks ago

    Sepang, Selangor, Malaysia AirAsia Full time 40,000 - 60,000 per year

    Job DescriptionJob DescriptionSupport the monitoring of airline ancillary revenue performance at the route level.Assist in analyzing data from multiple sources (revenue, customer feedback, marketing) to identify trends and opportunities.Prepare regular performance reports and present key findings to the team.Conduct market research on competitor actions and...

  • Assistant Project Manager

    2 weeks ago

    Sepang, Selangor, Malaysia EZTECH ENGINEERING SDN BHD Full time 90,000 - 120,000 per year

    DESCRIPTION OF WORK:Qualifications & Requirements:Bachelor's Degree in Project Management, Engineering, Construction Management, or a related field.Minimum 2–3 years of relevant experience in project coordination or management.Good knowledge of project management principles and tools (e.g., MS Project, Primavera).Strong organizational and multitasking...

  • Senior Project Manager

    2 days ago

    Sepang, Selangor, Malaysia AirAsia Full time 120,000 - 180,000 per year

    Job DescriptionWhat You'll Do:This is a leader that partners with senior leadership and owns priority program/project work while reporting to the Head, IT PMO.Drives, builds, and grows future priority areas of focus that align to organization goals.You will interact with stakeholders at all levels, be responsible for implementing and iterating standard...

  • Senior Project Manager

    2 days ago

    Sepang, Selangor, Malaysia Malaysia Airports Holdings Berhad Full time 120,000 - 240,000 per year

    Date: 13 Oct 2025Location: Sepang, 10, MY, 64000Company: Malaysia Airports Holdings BerhadJob DescriptionPOSITION GENERAL SUMMARYThe Project Manager/Project Director's Representative for the Asset Replacement Program Baggage Handling System (ARP BHS) project will be responsible for overseeing and managing all aspects of the ongoing BHS ARP within the...

  • Product Manager

    2 days ago

    Sepang, Selangor, Malaysia AirAsia Aviation Management Services Sdn. Bhd. Full time 120,000 - 180,000 per year

    Job DescriptionWhat you will do:Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers in the areas of booking, check-in, chatbot, payments, ancillaries, communications, payments etcBring ease of use and simplicity to...

  • Product Manager

    2 days ago

    Sepang, Selangor, Malaysia AirAsia Full time 60,000 - 120,000 per year

    Job DescriptionWhat you will do:Work closely with stakeholders in AirAsia to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers in the areas of booking, check-in, chatbot, payments, ancillaries, communications, payments etcBring ease of use and simplicity to...

  • Data Center Project Manager

    2 weeks ago

    Sepang, Selangor, Malaysia Linesight Full time 60,000 - 120,000 per year

    OverviewAs a Project Manager MEP at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to...

  • Executive - Project & Transformation Management (Monitoring & Control) MA Sepang

    2 days ago

    Sepang, Selangor, Malaysia Malaysia Airports Holdings Berhad Full time 42,000 - 72,000 per year

    Date: 27 Nov 2025Location: Sepang, 10, MY, 64000Company: Malaysia Airports Holdings BerhadJob DescriptionPOSITION GENERAL SUMMARYStrengthen and facilitate the best practises for project and transformation management in MA SepangESSENTIAL POSITION FUNCTIONSMaintain strategic management dashboard / tool for monitoring and reporting of strategic projectsAct as...

  • Senior Manager

    2 days ago

    Sepang, Selangor, Malaysia Hartalega Full time 120,000 - 150,000 per year

    OVERVIEWResponsible for the operations of the production plant in Hartalega NGC Sepang.JOB RESPONSIBILITIESManage overall production and process improvement projects that includes planning, budget control, project schedules, etc.Keep abreast on latest manufacturing technologies and best practices, carry out evaluation on how these technologies/ best...