Retail Sales Associates

Job Summary: Retail Sales Associate is to be responsible for all sales job duties, from generating leads to closing sales. The main tasks for a Retail Sales Associate include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions, and able to resolve customer complaints promptly to ensure maximum client satisfaction. To be a successful Sales Associate, you should stay up-to-date with product features and maintain our store's visual appearance in high standards. Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store's sales goals. Job Description: - Ensure high levels of customer satisfaction through excellent sales service. - Assess customer's needs and provide assistance and information on product features. - Welcome customers to the store and answer their queries. - Follow and achieve department's sales goals on a monthly, quarterly and yearly basis. - Maintain in-stock and presentable condition at assigned areas. - Actively seek out customers in store. - Remain knowledgeable on products offered and discuss available options. - Process POS (point of sale) purchases. - Team up with co-workers to ensure proper customer service. - Build productive trust relationships with customers. - Comply with inventory control procedures. - Work within guidelines and regulations, especially concerning brand products. Qualifications / Experience / Knowledge: - Full-Time and Part-Time vacancies are available. - Fresh graduates are welcome to apply. - Knowledge in mobile phone / smartphone is an added advantage. Language: - English - Bahasa Malaysia - Ability to speak in Mandarin would be an added advantage Location(s): Switch - Alor Star Mall, Kedah Switch - SM Aman Central, Alor Setar, Kedah Switch - Village Mall, Sungai Petani, Kedah Switch - Amanjaya Mall, Kedah Switch - Penang Island Switch - Seberang Jaya, Penang Switch - AEON Alma, Penang Switch - UR Nibong Tebal, Penang Switch - AEON Kota Bharu, Kelantan Switch - KB Mall, Kelantan Switch - KTCC Mall, Kuala Terengganu Switch '“ UR Bandar Indera Mahkota, Kuantan, Pahang Switch - Kuala Lumpur Switch - Selangor Switch - UR Sungai Besar, Selangor Switch - Alamanda Shopping Centre, Putrajaya Switch - AEON Nilai, Negeri Sembilan Switch - AEON Mall Seremban 2, Seremban, Negeri Sembilan Switch '“ Mahkota Parade, Melaka Switch - UR Jasin, Melaka Switch - UR Kluang, Johor Switch - UR Muar, Johor Switch - Wetex Parade, Muar, Johor Switch - Segamat Central, Johor Switch - AEON Mall Bandar Dato' Onn, Johor Bahru Switch - AEON Mall Bukit Indah, Johor Bahru Switch - Paradigm Mall, Johor Bahru Switch - AEON Mall Kulaijaya, Johor Switch - Batu Pahat Mall, Johor Switch - AEON Kuching Central, Kuching, Sarawak Switch - Vivacity Megamall, Kuching, Sarawak Switch - The Spring Shopping Mall, Kuching, Sarawak Switch - The Spring Bintulu, Sarawak Switch - Permaisuri Imperial City Mall, Miri, Sarawak
Switch is the leading brand in Malaysia owned by CG Computers Sdn Bhd, established since 1995 to serve the Macintosh market. We are an Apple Premium Reseller (APR) and Apple Premium Service Provider (APSP/ASP) in Malaysia with more than 50 outlets located in the states of Penang, Kedah, Perak, Kuala Lumpur, Selangor, Kelantan, Terengganu, Pahang, Melaka, Negeri Sembilan, Johor, Sabah, Sarawak, and a sales focus on the retail, education, and enterprise market. Switch is also the first to be named by Apple as a Premium Service Provider in Malaysia. The company provides quality service and fast turnaround time for repairs and service of Apple products. Successful applicants will be joining a close, talented - and fun-family group of employees in a challenging and inspiring work environment, with the opportunity to interact with the latest devices and products from Apple.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent