Lounge Ambassador

2 weeks ago

Subang Jaya, Malaysia Geno Hotel Full time

We’re Hiring: Lounge Ambassador - New Lounge Team

**Location**: Geno Hotel, Subang Jaya
**Department**: Food & Beverage - Lounge
**Position Type**: Full-Time

**Key Responsibilities**:

- Welcome guests with warmth, professionalism, and style
- Assist guests with seating, menus, and lounge orientation
- Manage lounge reservations, guest seating, and flow of service
- Ensure high levels of personalized service throughout their visit
- Build rapport with guests and remember preferences to create memorable experiences
- Collaborate with service and bar team to ensure smooth service flow
- Handle guest inquiries, feedback, and ensure satisfaction

**Requirements**:

- Prior experience in hospitality, guest services, or customer-facing roles preferred
- Excellent interpersonal and communication skills
- Positive attitude, well-groomed appearance, and confident presence
- Fluent in English; other languages are a plus

**Bring your personality and passion — and become the Lounge Ambassador who makes every visit unforgettable.**:
**Job Type**: Permanent

Pay: From RM2,500.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Work Location: In person

Expected Start Date: 07/01/2025

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