Store Supervisor

**Job Summary**:

- Responsible for assisting the store manager in executing store operations during scheduled shifts, deploying, and leading the shift team to deliver great customer service.
- This includes opening /closing the store, supervising employees, delegating responsibilities, training baristas as needed and developing positive relationships with the staff & provides feedback to store manager on staff performance.

**Job Descriptions**:

- Assisting Store Manager in managing day-to-day operations.
- Supervise all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Supervise store level personnel and in charge of seamless daily operation from opening to closing of café.
- Preserve excellent levels of internal and external customer service.
- Plan stock, perform inventory planning and purchase goods for respective stores
- Perform inventory database for both consumables and food raw materials.
- Identify customers' needs and respond proactively to all of their concerns.
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Comply with all health and safety regulations.
- Report on management regarding sales results and productivity.
- Ensure food served at the highest quality level.

**Requirements**:

- Minimum education qualification: SPM
- Years of relevant experience: 3-5 years related experience preferably in F&B. 1 year of supervisory experience.
- Knowledge in Food Hygiene Regulations is added advantage..
- Proficiency in English and Bahasa Malaysia
- Flexibility to respond to a range of different work situations..
- Ability to work on your own or in teams..

**For more information, please WhatsApp's us at: 017-3800813**

**Our Headquarters**: Mesra Retail & Cafe Address Mesra Retail & Cafe Sdn.Bhd. Suite 10.01 & 10.05, Level 10, Centrepoint North, Mid Valley City, Lingkaran Syed Putra, 59200 Kuala Lumpur

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**Salary**: From RM2,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Day shift
- Early shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)